Weekend Nutrition Assistant - Patient Meal & Care Support

Brigham & Women's Faulkner Hospital; Boston (MA); On-site; USD 26,000 - 35,000; Part time

Job summary

Brigham and Women's Faulkner Hospital is seeking a Nutrition Assistant to support patient meal service, assist with menu selections, and ensure diet compliance throughout the hospital stay. Under supervision of the Registered Dietitian and Clinical Nutrition Manager, you will communicate with clinical teams and help maintain nutrition standards.

The role requires strong customer service, English communication and ability to manage multiple tasks in a fast-paced hospital environment.

Qualifications

• Commitment to providing exceptional customer service and patient-centered care.
• Ability to read, write, and communicate effectively in English.
• Strong interpersonal, communication, and problem-solving skills.
• Ability to manage multiple phone lines and voicemail systems professionally.
• Basic computer proficiency and ability to learn hospital software and systems.
• Ability to push and maneuver food carts safely.

Responsibilities

• Assist patients with menu selections that meet prescribed dietary restrictions and preferences.
• Review and adjust meal selections to ensure compliance with physician, dietitian, and nursing instructions.
• Monitor meal service to ensure patients receive appropriate nourishment and notify nursing staff of concerns.
• Complete regular and therapeutic diet menus according to established standards of care.
• Conduct meal rounds and tray assessments to evaluate patient satisfaction and nutritional needs.
• Record and monitor calorie counts and dietary intake as assigned.
• Order nutritional supplements and enteral nutrition products in accordance with department procedures.
• Deliver, collect, and set up patient meal trays in a timely and professional manner.
• Support tray line operations and assist food service staff as needed.
• Respond to patient, visitor, and staff inquiries via telephone and direct requests.
• Communicate effectively with clinical and production teams regarding patient needs, special meal requests, and diet education requirements.
• Address and resolve patient service issues and complaints promptly and professionally.
• Participate in department meetings, training sessions, in-services, and ongoing education opportunities.
• Maintain compliance with hospital policies, safety standards, and departmental procedures.
• Demonstrate initiative by identifying and completing tasks that support efficient department operations.

Skills

Customer service

English proficiency

Interpersonal skills

Multitasking

Communication skills

Education

High School Diploma or GED

Tools

Hospital software

Job description

Brigham and Women's Faulkner Hospital is seeking a Nutrition Assistant to support patient meal service, assist with menu selections, and ensure diet compliance throughout the hospital stay. Under supervision of the Registered Dietitian and Clinical Nutrition Manager, you will communicate with clinical teams and help maintain nutrition standards.

The role requires strong customer service, English communication and ability to manage multiple tasks in a fast-paced hospital environment.