Weekend Nutrition Assistant: Patient Meal & Menu Support

massgeneralbrigham; Boston (MA); On-site; USD 26,000 - 35,000; Full time

Job summary

Mass General Brigham is seeking a Cafeteria Worker/Nutrition Assistant at Brigham and Women’s Faulkner Hospital in Boston to provide patient-focused nutrition services and meal support. You will assist with menu selections, ensure diets are followed, and support meal service operations in a collaborative healthcare setting.

The role emphasizes strong customer service, clear English communication, and the ability to work weekend daytime shifts in a hospital food service environment, with

Qualifications

• Strong customer service and patient-focused mindset.
• Excellent communication and interpersonal skills.
• Ability to read, write, and speak English clearly.
• Basic computer skills and ability to use hospital systems and software.
• Ability to push food carts and transport meal trays safely throughout the facility.

Responsibilities

• Assist patients with menu selections that meet dietary restrictions and nutritional requirements.
• Adjust meal selections according to physician, dietitian, and nursing instructions.
• Ensure patients receive meals and nourishment as ordered and notify nursing staff of any concerns.
• Answer telephone calls and respond to patient and departmental requests promptly and professionally.
• Follow department procedures for ordering nutritional supplements and enteral nutrition products.
• Support meal tray assembly, delivery, setup, and retrieval.
• Complete regular and therapeutic diet menus in accordance with established standards of care.
• Assist tray line staff and supervisors as needed to maintain efficient meal service operations.
• Monitor and document patient meal intake and calorie counts as assigned.
• Conduct meal rounds and tray assessments to support patient satisfaction and quality care.
• Address patient concerns and service issues in a timely and professional manner.
• Communicate effectively with clinical and production teams regarding patient needs, special requests, and diet-related issues.

Skills

Customer service

Communication

Reading & writing English

Basic computer skills

Food service operations

Education

High School Diploma or GED

Job description

Mass General Brigham is seeking a Cafeteria Worker/Nutrition Assistant at Brigham and Women’s Faulkner Hospital in Boston to provide patient-focused nutrition services and meal support. You will assist with menu selections, ensure diets are followed, and support meal service operations in a collaborative healthcare setting.

The role emphasizes strong customer service, clear English communication, and the ability to work weekend daytime shifts in a hospital food service environment, with