Weekend Night Shift Client Services Specialist

Crane Worldwide Logistics LLC; Buckeye (AZ); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Quarterly Incentive Plan

136 hours PTO per year (17 days)

Medical, Dental, Vision benefits

Tuition Reimbursement

Employee Recognition and Rewards

Paid Volunteer Time

Employee Discounts

Wellness Incentives

Job summary

Crane Worldwide Logistics LLC is seeking a Sr. Client Service Specialist for a weekend night shift (Friday–Sunday, 5:00pm–5:30am) at our Buckeye, AZ location. The role handles client inquiries, order-related questions, and invoice queries, aiming to resolve issues promptly while maintaining high service quality.

Requires 2–4 years in client services and a High School Diploma or GED. Responsibilities include documenting issues, identifying root causes, and providing effective solutions, with an

Qualifications

• High School Diploma or GED required.
• 2–4 years client service experience.
• On-site work experience preferred.
• Strong communication and problem-solving skills.

Responsibilities

• Responds to orders, general client inquiries, invoice questions and client complaints.
• Records consistent problem areas.
• Resolves issues with orders, delivery dates or service.
• Determines cause of problems and explains best solution; expedites corrections or adjustments.

Skills

Quality Focus

Problem Solving

Documentation Skills

Resolving Conflict

Ability to Multi-task

Education

High School Diploma or GED

Job description

Crane Worldwide Logistics LLC is seeking a Sr. Client Service Specialist for a weekend night shift (Friday–Sunday, 5:00pm–5:30am) at our Buckeye, AZ location. The role handles client inquiries, order-related questions, and invoice queries, aiming to resolve issues promptly while maintaining high service quality.

Requires 2–4 years in client services and a High School Diploma or GED. Responsibilities include documenting issues, identifying root causes, and providing effective solutions, with an