Weekend Night Front Desk Auditor - Guest Care Pro

AC Ballantyne Charlotte NC; Charlotte (NC); On-site; USD 2,066,000 - 2,755,000; Part time

Benefits offered by this job

Medical/dental/vision plans

Life insurance

401K options

Tuition assistance

Discounted room rates

Job summary

Concord Hospitality is hiring a Part-Time Weekend Night Auditor in Charlotte, NC. This overnight role covers Thursday, Friday, and Saturday shifts, handling front desk responsibilities and guest interactions during non-traditional hours.

You will monitor safety, close out daily transactions, and assist guests with check-in or check-out while maintaining a proactive, caring attitude. The role emphasizes independence with limited supervision and strong attention to security and guest satisfaction.

Qualifications

• Ability to work overnight hours (late shift) and weekends.
• Strong customer service mindset.
• Professional and proactive communication with guests.

Responsibilities

• Process credit card transactions and other charges for the day.
• Verify, balance and review room availability.
• Perform check-in and check-out procedures.
• Administer guest payment policies and identify day shift errors.
• Prepare folios for morning departures.
• Maintain lobby appearance and assist with AM breakfast setup.
• Be versed in hotel emergency procedures.

Job description

Concord Hospitality is hiring a Part-Time Weekend Night Auditor in Charlotte, NC. This overnight role covers Thursday, Friday, and Saturday shifts, handling front desk responsibilities and guest interactions during non-traditional hours.

You will monitor safety, close out daily transactions, and assist guests with check-in or check-out while maintaining a proactive, caring attitude. The role emphasizes independence with limited supervision and strong attention to security and guest satisfaction.