Night Auditor — Guest Services & Operations Lead

CP Charlotte -9th St LLC; Charlotte (NC); On-site; USD 21,000 - 26,000; Part time

Job summary

Concord Hospitality's Homewood Suites Hotel Uptown Charlotte is hiring a Night Auditor to staff the front desk during the overnight shift, ensuring guest check-in/out and smooth operations.

This on-site role requires a proactive, guest-focused attitude as the team monitors safety, handles payments, and supports the overnight team in line with the company culture at Concord Hospitality.

Qualifications

• We are hiring a Night Auditor to serve guests at the front desk.
• The night shift operates with minimal supervision and closes out daily transactions.
• Concord Hospitality emphasizes a culture where associates are valued.

Responsibilities

• Processing credit card transactions and other transactions for the day
• Handling phone system, transferring calls, reservations, etcc
• Verify, balance and review hotel room availability
• Perform Check-in and Check-out procedures
• Administer guest payment policies and look for errors from the day shifts
• Prepare folios for the morning departing guests
• Maintain overall lobby appearance and assist with AM breakfast set up if needed
• Be versed in all hotel emergency procedures

Job description

Concord Hospitality's Homewood Suites Hotel Uptown Charlotte is hiring a Night Auditor to staff the front desk during the overnight shift, ensuring guest check-in/out and smooth operations.

This on-site role requires a proactive, guest-focused attitude as the team monitors safety, handles payments, and supports the overnight team in line with the company culture at Concord Hospitality.