Overnight Front Desk Auditor | Detail-Driven & Guest-Focused

COP Charlotte-Northlake LLC; Charlotte (NC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical/Dental/Vision plans

Life insurance

Short/Long-term disability

401k with Company Match

Tuition assistance

Discounted room rates

Training & development

Career advancement opportunities

Job summary

Concord in Charlotte, NC is seeking a Night Auditor to deliver overnight service while handling financial processes and supporting front desk operations. You will audit and balance daily transactions, verify room status, complete nightly reports, and manage check-ins/outs and guest inquiries.

The role requires attention to detail, ability to work independently overnight, and strong guest-service skills. A commitment to safety and accuracy is essential; full-time benefits are provided.

Qualifications

• Experience in front desk or hospitality is preferred.
• Strong attention to detail and accuracy with financial data.
• Ability to work independently and manage overnight responsibilities.
• Professional communication and guest service skills.
• Basic computer skills and ability to learn hotel systems.
• Reliable, organized, and multi-task oriented.
• Must be able to work a flexible schedule, including overnight shifts, weekends, and holidays.
• Commitment to safety, accuracy, and guest satisfaction.

Responsibilities

• Audit and balance daily financial transactions, including credit cards, revenue, and guest folios.
• Verify room status, availability, and front desk transactions for accuracy.
• Complete nightly reports, audit paperwork, and required documentation.
• Perform front desk duties, including check-in/out, reservations, and phone inquiries.
• Respond to guest requests and provide hotel and local information.
• Maintain cash handling, security procedures, and overnight safety standards.
• Keep the front desk/lobby clean and support basic setup needs.
• Communicate issues with housekeeping and maintenance.

Skills

Front desk exp

Attention to detail

Independent worker

Guest service

Computer skills

Organization & multitasking

Flexible schedule

Safety & accuracy

Tools

PMS software

Job description

Concord in Charlotte, NC is seeking a Night Auditor to deliver overnight service while handling financial processes and supporting front desk operations. You will audit and balance daily transactions, verify room status, complete nightly reports, and manage check-ins/outs and guest inquiries.

The role requires attention to detail, ability to work independently overnight, and strong guest-service skills. A commitment to safety and accuracy is essential; full-time benefits are provided.