Weekend Night Fleet Dispatcher — Keep Drivers Rolling

Xpresstechfreight; Georgia; On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k with Employer Matching

Paid Time Off

Employee Stock Purchase Plan

Paid Parental Leave

Short Term Incentive Program

Employee Assistance Program

Pet Insurance

Job summary

U.S. Xpress is seeking a Fleet Dispatcher for weekend nights to support drivers during evenings and weekends, ensuring loads are delivered safely and on time.

The role requires communication across phone, chat, and email to resolve delays, issues, and payroll questions, while dispatching resources as needed to maintain service levels. The candidate should have a high school diploma, 3+ years related experience, and strong problem solving skills.

Qualifications

• Must have strong communication skills.
• Must have a true passion for helping drivers.
• Must be able to work in high pressure situations.
• Must possess strong problem solving skills.
• Must be self-motivated.
• Must be detail-oriented.

Responsibilities

• Provide drivers with necessary support during evening and/or weekend hours so that drivers can deliver loads safely and on time.
• Answering incoming phone calls, live chats, and emails to assist drivers with delays, service issues, trailers, payroll, and whatever else they may need
• Fuel and route Drivers while promoting the safety of drivers
• Dispatch necessary resources (driver, truck, trailer) to take care of immediate issues
• Resolve driver issues utilizing your best critical thinking sills to solve out of the box problems for drivers
• Monitor loads and resolve issues that may affect the scheduled delivery/pickup times. Proactively inform customer accounts and/or customer of changes
• Resolve load targets and ensure on time delivery
• Communicate effectively and professionally with Customers, Operations Drivers, and all levels of leadership
• Respond to drivers and other terminal needs and assist with emergency situations if the need arises
• Understand and support company policies
• Keep drivers rolling safely by ensuring accurate PTAs, providing trailer solutions, planning BPMs and required appointments, helping keep CDL’s in order, managing home time guidelines, and anything else to keep them earning.
• Proactively work to assist others in achieving the organizations objectives

Skills

Communication

Problem solving

Self-motivated

Detail-oriented

Ability to work under pressure

Education

High School diploma or equivalent

Job description

U.S. Xpress is seeking a Fleet Dispatcher for weekend nights to support drivers during evenings and weekends, ensuring loads are delivered safely and on time.

The role requires communication across phone, chat, and email to resolve delays, issues, and payroll questions, while dispatching resources as needed to maintain service levels. The candidate should have a high school diploma, 3+ years related experience, and strong problem solving skills.