Dispatcher (Nights)

Paycom - ATS; Kengle (OK); On-site; USD 42,000 - 66,000; Full time

Job summary

Paycom - ATS is seeking a Fleet Dispatcher to dispatch loads, ensure safety and regulatory compliance, and communicate with drivers and customers. You will plan trips, track shipments, and assist drivers with route optimization while maintaining professionalism across CSC staff and customers.

The role requires excellent verbal and written communication, knowledge of DOT rules, and the ability to manage multiple tasks in a fast-paced environment. This is a full-time on-site position in Oklahoma.

Qualifications

• Excellent verbal and written communication skills.
• Knowledge of DOT regulations, federal and state standards.
• Ability to prioritize and manage multiple projects.

Responsibilities

• Dispatch loads to customers and communicate requirements to drivers.
• Plan driver trips around load/customer expectations and safety guidelines.
• Track and trace loads in transit and ensure timely deliveries.
• Relay issues to customer service and CSC Manager as needed.
• Assist drivers with route planning and fuel safety/log compliance.
• Maintain professional conduct with drivers, CSC staff, and customers.

Skills

Verbal communication

Written communication

DOT regulations knowledge

Multitasking

Confidentiality

Interpersonal skills

Attendance & timeliness

Basic computer skills (Word & Excel)

Education

High School Education or equivalent

Tools

Word

Excel

Job description

The Fleet Manager is responsible for dispatching loads to our customers.A Day in the life of a Fleet Dispatcher:Promote safety in all actionsControl and complete paperwork as requiredSafely plan driver trips around load/customer expectations and safety guidelinesCommunicate with drivers regarding company and customer requirementsRelay to customer service any issues that need to be relayed to the customerAssisting the drivers in planning routes and building loadsPrioritize loads for timely deliveryTrack and trace all current loads in transit and deliveriesAssign loads to drivers in a fair and equitable mannerAssisting the drivers with planning for the safe and timely transit of fuel by helping them maintaining legal hours of service/ELD logs throughout their trip to destinationCommunicate with drivers during check-ins throughout pickup, transit, and deliveryMonitor store inventoriesPut a friendly, professional face forward when dealing with not only the drivers, but customer service and all support staffCommunicate with CSC Manager, Asst. CSC Manager, and Customer Service Reps as requiredComply with all corporate policies and procedures and all health and safety policiesAdditional Responsibilities:Carry out other duties assigned by CSC Manager as requiredEducation & Experience:High School Education or equivalentOne year experience dispatching or in the customer service areaKnowledge, Skills and Abilities:Excellent verbal and written communication skillsKnowledge of DOT regulations, federal and state standardsAbility to prioritize and manage multiple projectsSelf-starter with detail oriented work habitsAble to maintain confidentialityDisplay professional demeanorGood interpersonal skills; able to work well with wide range of individualsDemonstrate dependability through good attendance and adherence to timelines and schedulesBasic computer skills (word & excel)Knowledge of basic company employment policies and proceduresPhysical Requirements:Sitting for long periods of time, walking, finger dexterity, feeling, repetitive motions, talking, hearing and visual activityOccasional lifting (up to 20 pounds)