Night-Shift Regional Line-Haul Dispatcher | 401K Match & PTO

Swiftx Express; Carteret (NJ); Hybrid; USD 42,000 - 60,000; Full time

Benefits offered by this job

7 PTO days

5 Paid Sick Leave Days

6 Paid Holidays

401K 100% Matching up to 2%

50% Medical insurance, 100% Dental and

Job summary

Swiftx Express is seeking a Regional Line-Haul Dispatcher to manage daily line-haul and feeder routing within the Northeast region, coordinating with warehouses, carriers, and the national fleet to ensure on-time departures and efficient resource use.

The role requires a Bachelor in Logistics or related field, proficiency with TMS and GPS tools, and willingness to work night shifts. Strong communication and analytical skills are essential to balance service quality and costs.

Qualifications

• Bachelor degree or above in Logistics, Transportation Management, or Supply Chain.
• Proficiency with TMS and Excel; familiarity with GPS tracking and data analysis.
• Strong analytical and communication abilities.

Responsibilities

• Plan and execute daily dispatch schedules for line-haul and feeder routes within the region.
• Monitor driver status and address delays, swaps, or incidents to maintain on-time performance.
• Coordinate with warehouse operations to minimize dock congestion and ensure smooth loading/unloading.
• Collaborate with Fleet for capacity allocation and carrier performance feedback.
• Log and escalate operational exceptions and communicate with customer service as needed.
• Generate reports and verify data for billing and reconciliation.

Skills

TMS

Excel

GPS tracking

Analytical skills

Communication skills

Interstate routes knowledge

Education

Bachelor degree in Logistics/Transportation Management/Supply Chain

Job description

Position Summary The Regional Line-Haul Dispatcher is responsible for daily Line-Haul Line-Haul transportation scheduling, routing, and operational coordination within the assigned region HUB. This role ensures on-time departures, delivery performance, and real-time communication between warehouse operations, carriers, and the national fleet team. The dispatcher will play a key role in balancing service quality, cost efficiency, and resource utilization across regional and national networks.

Key Responsibilities

• Daily Dispatch & Operations Management-
• Plan and execute daily dispatch schedules for line-haul and feeder routes within the assigned region.
• Monitor driver check-in, loading, departure, and arrival status; address any in-transit issues such as delays, vehicle swaps, or accidents.
• Coordinate with warehouse and operations teams to ensure smooth loading/unloading and minimize dock congestion.
• Capacity Coordination & Carrier Management
• Collaborate with the Fleet Department to allocate available capacity, including primary, backup, and emergency carriers.
• Track carrier performance (on-time rate, communication response, cargo handling, etc.) and provide feedback for performance evaluation and penalty/reward recommendations.
• Support new carrier on boarding, contract execution, and payment documentation.
• Exception Handling & Communication
• Log and handle first-level operational exceptions such as shipment delays, damages, or driver no-shows.
• Escalate severe or recurring issues to the Fleet Department with detailed event reports.
• Coordinate with customer service and warehouse teams to ensure timely issue resolution and client communication.
• System & Data Management
• Use the company’s TMS or dispatching platform for job assignment, GPS tracking, and data entry.
• Generate daily/weekly operational reports and route performance summaries.
• Verify shipment and delivery data with finance for billing and payment reconciliation.
• Cross-Functional Collaboration
• Maintain effective communication with the warehouse, customer service, and finance teams.
• Support seasonal operations, nationwide route adjustments, and urgent dispatch tasks as directed by the Fleet Department.

Shifts: 5PM-1AM

**Education:**

Bachelor degree or above, preferably in Logistics, Transportation Management, or Supply Chain.

**Technical Skills:**

• Proficiency in TMS, Excel, and GPS tracking tools.
• Strong analytical and communication skills.
• Familiarity with U.S. interstate routes (e.g., I-5, I-10, I-80) preferred.

**Personal Attributes:**

• Highly organized, proactive, and detail-oriented.
• Able to handle high-pressure situations and shift priorities quickly.
• Willing to work night or weekend shifts during peak seasons

· 7 PTO days

· 5 Paid Sick Leave Days

· 6 Paid Holidays

· 401K 100% Matching up to 2%

· 50% Medical insurance, 100% Dental and Vision Insurance

Pay Range: 20-25/hour for specialist

Supervisor: 60K+