Fleet Dispatcher: Keep Drivers Rolling & Deliveries On Time

U.S. Xpress, Inc.; Tunnel Hill (GA); On-site; USD 44,000 - 51,000; Full time

Job summary

U.S. Xpress, Inc. seeks a dispatcher at the Tunnel Hill, GA USX terminal to support drivers with delays, routes, and service issues. You will coordinate loads, monitor schedules, and communicate with drivers and customers to keep operations running smoothly.

The role requires strong communication, problem solving under pressure, and a customer‑driven mindset. This on‑site position offers weekend shifts Friday–Sunday with every other Thursday 18:00–06:00. Equal opportunity employer.

Qualifications

• Must have strong communication skills.
• Must have a true passion for helping drivers.
• Must be able to work in high pressure situations.
• Must possess strong problem solving skills.

Responsibilities

• Answering incoming phone calls, live chats, and emails to assist drivers with delays, service issues, trailers, payroll, and other needs.
• Fuel and route Drivers while promoting driver safety.
• Dispatch necessary resources (driver, truck, trailer) to address immediate issues.
• Resolve driver issues using analytical thinking and problem-solving.
• Monitor loads and inform customers of changes to delivery/pickup times.
• Ensure on-time delivery and resolve load targets.

Skills

Strong communication skills

Customer service orientation

Problem solving

High stress tolerance

Education

High School diploma or equivalent

Job description

U.S. Xpress, Inc. seeks a dispatcher at the Tunnel Hill, GA USX terminal to support drivers with delays, routes, and service issues. You will coordinate loads, monitor schedules, and communicate with drivers and customers to keep operations running smoothly.

The role requires strong communication, problem solving under pressure, and a customer‑driven mindset. This on‑site position offers weekend shifts Friday–Sunday with every other Thursday 18:00–06:00. Equal opportunity employer.