Weekend Memory Care Concierge — Front Desk Host

The Bristal at Englewood; Englewood (NJ); Sur place; USD 22 000 - 30 000; Temps partiel

Résumé du poste

The Bristal Assisted Living in Englewood, NJ is seeking a Memory Care Concierge - Casual (Friday - Saturday 4p-8p) to create welcoming first impressions at the front desk, assist residents and guests, and uphold our high hospitality standards. You will handle calls, greet visitors, take messages, and help with basic data entry while ensuring safety and calm during emergencies.

Weekend availability is required.

Qualifications

• Clear and confident speaking voice, both in person and over the phone.
• Cheerful, upbeat, positive and professional demeanor.
• Must be alert and attentive to details, situation and emergencies.
• Strong but patient and pleasant communication skills.
• Familiarity with MS Office (Excel, Word and Outlook) preferred.
• Able to communicate fluently in English, both orally and inwritten communications.
• Must always be respectful and polite to residents, guests and fellow team members.
• Must be able to work a flexible schedule.

Responsabilités

• Answering and redirecting incoming calls with the utmost in professionalism and positivity.
• Taking accurate and courteous phone messages and rapidly and patiently responding to requests by residents.
• Greeting all visitors warmth and kindness as they enter the community and completing information cards on all appropriate inquiries.
• Responding to all resident, guest and team member inquiries in a polite and timely fashion.
• Ensuring all emergencies are handled promptly and appropriately.
• Keeping the front desk sign in/ sign out logs accurate and up to date.
• Performing basic computer data entry as needed.

Connaissances

Clear speaking voice

Cheerful demeanor

Attention to detail

Communication skills

MS Office

Fluent English

Respectful and polite

Flexible schedule

Formation

High School or better

Associates or better

Outils

MS Office

Description du poste

The Bristal Assisted Living in Englewood, NJ is seeking a Memory Care Concierge - Casual (Friday - Saturday 4p-8p) to create welcoming first impressions at the front desk, assist residents and guests, and uphold our high hospitality standards. You will handle calls, greet visitors, take messages, and help with basic data entry while ensuring safety and calm during emergencies.

Weekend availability is required.