Senior Living Concierge & Front Desk Host

The Bristal Assisted Living; Englewood (NJ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Weekend availability

Job summary

The Bristal Assisted Living is seeking an experienced Concierge Greeter to create an exceptional first impression for visitors at the front desk. You will interact with residents, families, guests and team members in a welcoming, professional manner.

You must be able to work at least one weekend day per week and provide friendly, courteous service consistent with the Bristal brand of hospitality with a higher purpose.

Qualifications

• Clear and confident speaking voice, both in person and over the phone.
• Cheerful, upbeat, positive and professional demeanor.
• Must be alert and attentive to details, situation and emergencies.
• Strong but patient and pleasant communication skills.
• Able to communicate fluently in English, both orally and in written communications.
• Must always be respectful and polite to residents, guests and fellow team members.

Responsibilities

• Answering and redirecting incoming calls with the utmost in professionalism and positivity.
• Taking accurate and courteous phone messages and rapidly and patiently responding to requests by residents.
• Greeting all visitors warmth and kindness as they enter the community and completing information cards on all appropriate inquiries.
• Responding to all resident, guest and team member inquiries in a polite and timely fashion.
• Ensuring all emergencies are handled promptly and appropriately.
• Keeping the front desk sign in/ sign out logs accurate and up to date.
• Performing basic computer data entry as needed.

Skills

Speaking clearly

Cheerful demeanor

Attention to detail

Communication skills

English fluency

Respectful

Flexible schedule

Tools

MS Office

Job description

The Bristal Assisted Living is seeking an experienced Concierge Greeter to create an exceptional first impression for visitors at the front desk. You will interact with residents, families, guests and team members in a welcoming, professional manner.

You must be able to work at least one weekend day per week and provide friendly, courteous service consistent with the Bristal brand of hospitality with a higher purpose.