Memory Care Concierge: Front Desk Host (Weekend)

The Bristal at Englewood; Englewood (NJ); On-site; USD 20,000 - 29,000; Part time

Job summary

The Bristal at Englewood in Englewood, NJ is seeking a Memory Care Concierge - Casual (Friday - Saturday 8a-4p) to welcome residents and visitors with warmth and professionalism in a luxury senior living setting. This on-site role focuses on front desk hospitality and creating a positive first impression for our community.

The ideal candidate will communicate clearly, stay organized, and be responsive to residents and families.

Qualifications

• Clear and confident speaking voice, both in person and over the phone
• Cheerful, upbeat, positive and professional demeanor
• Must be alert and attentive to details, situation and emergencies
• Strong but patient and pleasant communication skills
• Able to communicate fluently in English, both orally and in written communications
• Must always be respectful and polite to residents, guests and fellow team members
• Must be able to work a flexible schedule

Responsibilities

• Answering and redirecting incoming calls with the utmost in professionalism and positivity
• Taking accurate and courteous phone messages and rapidly and patiently responding to requests by residents
• Greeting all visitors warmth and kindness as they enter the community and completing information cards on all appropriate inquiries
• Responding to all resident, guest and team member inquiries in a polite and timely fashion
• Ensuring all emergencies are handled promptly and appropriately
• Keeping the front desk sign in/ sign out logs accurate and up to date
• Performing basic computer data entry as needed

Skills

Clear speaking voice

Cheerful demeanor

Detail-oriented

Communication skills

MS Office proficiency

English fluency

Respectful attitude

Flexible schedule

Education

High School or better

Associates or better

Tools

MS Office

Job description

The Bristal at Englewood in Englewood, NJ is seeking a Memory Care Concierge - Casual (Friday - Saturday 8a-4p) to welcome residents and visitors with warmth and professionalism in a luxury senior living setting. This on-site role focuses on front desk hospitality and creating a positive first impression for our community.

The ideal candidate will communicate clearly, stay organized, and be responsive to residents and families.