Weekend Member Services Specialist

Planet Fitness - PFNoCritics; Tucson (AZ); On-site; USD 16,531 - 20,664; Part time

Job summary

A fitness club in Tucson, AZ is seeking a Member Services Representative for weekend shifts to create a positive member experience by providing top-notch customer service. Responsibilities include greeting members, answering calls, checking in members, conducting tours for potential members, and maintaining club cleanliness. Candidates should have a customer service background, basic computer skills, and a passion for fitness. Must be reliable, punctual, and at least 18 years old. Join us in enhancing lives through fitness!

Qualifications

• Customer service background preferred.
• Basic computer proficiency.
• A passion for fitness and health.
• Punctuality and reliability is a must.
• Strong listener with the ability to empathize and problem solve.

Responsibilities

• Greet members and guests, providing exceptional service.
• Handle all front desk activities and assist callers.
• Check members into the system and sign up new members.
• Respond to member questions and concerns professionally.
• Maintain the cleanliness of the club.

Skills

Customer service background

Basic computer proficiency

Passion for fitness and health

Positive attitude

Exceptional customer service skills

Strong listening skills

Education

High School diploma/GED equivalent

Job description

A fitness club in Tucson, AZ is seeking a Member Services Representative for weekend shifts to create a positive member experience by providing top-notch customer service. Responsibilities include greeting members, answering calls, checking in members, conducting tours for potential members, and maintaining club cleanliness. Candidates should have a customer service background, basic computer skills, and a passion for fitness. Must be reliable, punctual, and at least 18 years old. Join us in enhancing lives through fitness!