Weekend Member Experience Specialist | Flexible Schedule

Planet Fitness - Lev Management; Lexington (SC); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

401(k) & Roth Retirement savings plan (with employer match)

Paid time off

Career advancement opportunities

Discounted Black Card membership

Weekly pay with bonus opportunities

Job summary

Planet Fitness - Lev Management is looking for a Member Services Representative in Lexington, South Carolina. This role is key to creating a positive member experience, providing exceptional customer service, and supporting fitness journeys.

Ideal candidates bring a passion for customer service and fitness, possess strong problem-solving abilities, and exhibit reliable and punctual behavior.

Join our team and contribute to a welcoming environment in our Judgement Free Zone!

Qualifications

• Must be 18 years of age or older.
• Punctuality and reliability is a must.
• Able to interact positively with members and co-workers.

Responsibilities

• Provide superior customer service to members and guests.
• Greet members/guests as they enter and exit the club.
• Resolve member concerns and elevate to a Manager if needed.
• Perform membership-related functions like sign-ups and billing updates.
• Execute retail transactions with accuracy.

Skills

Customer service background

Basic computer proficiency

Passion for fitness and health

Strong communication skills

Problem-solving skills

Job description

Planet Fitness - Lev Management is looking for a Member Services Representative in Lexington, South Carolina. This role is key to creating a positive member experience, providing exceptional customer service, and supporting fitness journeys.

Ideal candidates bring a passion for customer service and fitness, possess strong problem-solving abilities, and exhibit reliable and punctual behavior.

Join our team and contribute to a welcoming environment in our Judgement Free Zone!