Weekend Medical Front Desk Associate – Patient Care

Complete Care; Colorado Springs (CO); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive health benefits

Tuition reimbursement

Generous paid time off and flexible to

Job summary

Complete Care is seeking a Medical Front Office Receptionist for weekend days to welcome patients, verify insurance, and coordinate registrations. You will handle calls, scheduling, and inquiries, ensuring accurate demographic data and smooth patient flow.

A strong emphasis on customer service and clear communication supports seamless access to care. Responsibilities include verifying insurance, collecting paperwork, and assisting multiple departments to resolve patient questions.

Qualifications

• 1-2 years of Medical Insurance verification experience.
• 2-3 years of Customer Service experience in the medical field.
• BLS certification through the American Heart Association within 60 days from start date.
• High School Diploma or GED required.
• Experience with MS Office, EMR/EPM systems.

Responsibilities

• Greet and assist patients in-person and over the phone, registering and handling inquiries.
• Verify patient insurance and demographic information accurately.
• Provide strong phone and verbal communication with active listening.
• Manage patient flow.
• Collect necessary paperwork and coordinate with departments for patient care.

Skills

Insurance verification

Customer service

Communication

Education

High School Diploma or GED

Tools

MS Office

EMR/EPM systems

Job description

Complete Care is seeking a Medical Front Office Receptionist for weekend days to welcome patients, verify insurance, and coordinate registrations. You will handle calls, scheduling, and inquiries, ensuring accurate demographic data and smooth patient flow.

A strong emphasis on customer service and clear communication supports seamless access to care. Responsibilities include verifying insurance, collecting paperwork, and assisting multiple departments to resolve patient questions.