Weekend Manager- Jackson House Museum

Virginia Military Institute; Lexington (VA); On-site; USD 21,000 - 30,000; Part time

Job summary

The Virginia Military Institute (VMI) is seeking a dedicated Weekend Manager to oversee operations at the Jackson House Museum on Saturdays and Sundays, ensuring a welcoming visitor experience and smooth store and site management.

The role requires strong customer service, clear communication, staff supervision, and experience with POS systems, cash handling, and basic office tasks.

Qualifications

• Professional appearance and demeanor.
• Ability to collaborate with colleagues in a team-oriented environment while maintaining a high standard of visitor service.
• Strong communication skills with the ability to convey historical information clearly and accurately.
• Customer service mindset with attentiveness to visitor needs.
• Dependability, punctuality, and sound judgment.
• Ability to follow established procedures and enforce museum policies.
• Basic proficiency with point-of-sale systems, computers, and phones.
• Strong multitasking and organizational skills.
• Availability to work both Saturdays and Sundays.

Responsibilities

• Open and close the museum, including completing end-of-day cash reconciliation and reporting.
• Supervise Visitor Services Technicians, supporting their work as interpreters in the house and clerks in the museum store.
• Provide guided tours and assist visitors with the self-guided tour experience as needed.
• Process ticket and retail sales in the museum store as needed.
• Provide coverage for Visitor Services Technicians during breaks, including lunch periods.
• Monitor and maintain museum store inventory, including restocking merchandise.
• Ensure public spaces are clean, orderly, and visitor-ready throughout the day.
• Assist with special projects and support overall museum operations as assigned.

Skills

Professional appearance

Team collaboration

Communication skills

Customer service mindset

Dependability

Follow procedures

Multitasking

Availability on weekends

Tools

POS systems

Job description

The Virginia Military Institute (VMI) is seeking a reliable and customer-focused individual to serve as a part-time Weekend Manager at the Jackson House Museum.

Position Overview

The Weekend Manager is responsible for overseeing daily museum operations on Saturdays and Sundays, ensuring a welcoming and informative experience for all visitors while maintaining efficient store and site management.

Key Responsibilities

• Open and close the museum, including completing end-of-day cash reconciliation and reporting
• Supervise Visitor Services Technicians, supporting their work as interpreters in the house and clerks in the museum store
• Provide guided tours and assist visitors with the self-guided tour experience as needed
• Process ticket and retail sales in the museum store as needed
• Provide coverage for Visitor Services Technicians during breaks, including lunch periods
• Monitor and maintain museum store inventory, including restocking merchandise
• Ensure public spaces are clean, orderly, and visitor-ready throughout the day
• Assist with special projects and support overall museum operations as assigned

Minimum Qualifications

• Professional appearance and demeanor
• Ability to collaborate with colleagues in a team-oriented environment while maintaining a high standard of visitor service
• Strong communication skills with the ability to convey historical information clearly and accurately
• Customer service mindset with attentiveness to visitor needs
• Dependability, punctuality, and sound judgment
• Ability to follow established procedures and enforce museum policies
• Basic proficiency with point-of-sale systems, computers, and phones
• Strong multitasking and organizational skills
• Availability to work both Saturdays and Sundays

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note:Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.

Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force.Equal Opportunity Employer