Weekend Library Assistant: Front Desk & Patron Support

City of Monona; Monona (WI); On-site; USD 17,000 - 22,000; Part time

Job summary

City of Monona, Wisconsin is seeking a weekend library assistant to support librarians and serve patrons. The role averages 13 hours per week with a fixed schedule: Saturday 8:45 am–5:00 pm and Sunday 1:00–5:00 pm.

You will help with check-ins/outs, registrations, fees, and basic circulation desk tasks. Under supervision, you’ll handle computer tasks, assist patrons in locating materials, learn library software, and maintain confidentiality.

Qualifications

• High School Diploma or equivalent required.
• Prior customer service or library experience preferred.
• Keyboarding and general office experience helpful.
• Ability to work the scheduled weekend hours as outlined.

Responsibilities

• Provides excellent customer service to patrons of all ages, including new users and those not comfortable on computers.
• Performs basic computer operations in the library catalog and other softwares, must be able to navigate the internet to check email and other updates, and perform searches.
• Assists patrons with locating materials and resources in the library.
• Performs circulation desk procedures, such as checking materials in and out, registering new users, and collecting fees.
• Checks in deliveries of interlibrary loan materials.
• Assists with library opening and closing procedures.
• Assists with special projects as assigned, such as removing under-used library materials, designing displays, and keeping shelves tidy.

Skills

Customer service

Basic computer skills

Internet searching

Cash handling

Education

High School Diploma or equivalent

Experience in customer service or library setting

Tools

Library catalog software

Job description

City of Monona, Wisconsin is seeking a weekend library assistant to support librarians and serve patrons. The role averages 13 hours per week with a fixed schedule: Saturday 8:45 am–5:00 pm and Sunday 1:00–5:00 pm.

You will help with check-ins/outs, registrations, fees, and basic circulation desk tasks. Under supervision, you’ll handle computer tasks, assist patrons in locating materials, learn library software, and maintain confidentiality.