Evening & Weekend Library Assistant — Customer Service

City-of-Monon; Monona (WI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Weekend shift differential

Job summary

City of Monona Public Library in Monona, WI seeks a part-time Library Assistant to support patrons after hours, with night or weekend shifts totaling about 10 hours per week, and two schedule options. Duties include friendly customer service, basic computer operations, helping patrons locate materials, handling circulation desk tasks, checking in deliveries, and assisting with opening/closing.

Requirements include a high school diploma or equivalent, prior customer service or library experience,

Qualifications

• High School Diploma or equivalent.
• Previous customer service or library experience.
• Keyboarding and general office experience.
• Willing to work the schedule as outlined above.
• Ability to learn library software and computer programs.
• Confidential handling of patron information.
• Ability to follow detailed instructions.
• Good written and verbal communication in English.

Responsibilities

• Provides excellent customer service to patrons of all ages.
• Assists patrons with locating materials and resources in the library.
• Performs circulation desk procedures and processes transactions.
• Checks in deliveries of interlibrary loan materials.
• Assists with opening and closing procedures.
• Supports special projects and keeps shelves tidy.

Skills

Customer service

Keyboarding

Office software

Communication

Confidentiality

Attention to detail

Time management

English grammar

Education

High School Diploma or equivalent

Previous library or customer service experience recommended

Job description

City of Monona Public Library in Monona, WI seeks a part-time Library Assistant to support patrons after hours, with night or weekend shifts totaling about 10 hours per week, and two schedule options. Duties include friendly customer service, basic computer operations, helping patrons locate materials, handling circulation desk tasks, checking in deliveries, and assisting with opening/closing.

Requirements include a high school diploma or equivalent, prior customer service or library experience,