Evening & Weekend Library Assistant — Customer Service & Tech Help

City of Monona

Monona (WI)

On-site

USD 17,000 - 22,000

Part time

6 days ago

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Job summary

City of Monona is seeking a part-time Library Clerk to assist patrons, handle basic clerical duties, and support daily library operations. Shifts may include nights or weekends, with about 10 hours per week and rotating Saturday coverage.

You will help patrons use computers, locate materials, perform circulation desk tasks, check in interlibrary loan deliveries, and assist with opening/closing procedures. Prior customer service or library experience is preferred; basic keyboarding and office

Qualifications

High School Diploma or equivalent.
Previous customer service or library experience.
Keyboarding and general office experience.
Must be able to work the schedule as outlined above.

Responsibilities

Provides excellent customer service to patrons of all ages, including new users and those not comfortable on computers.
Performs basic computer operations in the library catalog and other softwares, must be able to navigate the internet to check email and other updates, and perform searches.
Assists patrons with locating materials and resources in the library.
Performs circulation desk procedures, such as checking materials in and out, registering new users, and collecting fees.
Checks in deliveries of interlibrary loan materials.
Assists with library opening and closing procedures.
Assists with special projects as assigned, such as removing under-used library materials, designing displays, and keeping shelves tidy.