Weekend Leader on Duty: Safety, Service & Welcoming

YMC; Biddeford (ME); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Free personal membership

Earned Paid Leave

Generous program discounts

Meaningful assistance programs like...

Training, certification and advance...

Job summary

The YMCA of Southern Maine in Biddeford, ME is seeking a Leader on Duty (LOD) to provide on-site leadership during weekend operations, ensuring a welcoming and safe environment for members and staff. You will monitor the facility, address member concerns, support staff, and respond to incidents while upholding YMCA policies.

The role offers weekend hours and requires on-site work at 3 Pomerleau Street. This position emphasizes teamwork, safety, and exceptional guest service.

Qualifications

• Strong customer service and problem-solving skills.
• Ability to lead with professionalism and calm under pressure.
• Excellent communication and interpersonal skills.
• Basic computer skills (Microsoft Office; ability to learn YMCA systems).
• Must pass criminal background checks.

Responsibilities

• Act as the on-site leader, addressing member concerns and supporting staff.
• Monitor the facility for safety, maintenance, and behavioral issues.
• Ensure compliance with YMCA policies, procedures, and Code of Conduct.
• Respond promptly and professionally to incidents or emergencies.
• Maintain accurate reports and communicate with Team Leaders about shift activities.
• Promote inclusion, positive relationships, and a welcoming environment for all.
• Support all programs and departments.

Skills

Customer service

Problem solving

Leadership

Communication

Interpersonal skills

Basic computer skills

Tools

Microsoft Office

Job description

The YMCA of Southern Maine in Biddeford, ME is seeking a Leader on Duty (LOD) to provide on-site leadership during weekend operations, ensuring a welcoming and safe environment for members and staff. You will monitor the facility, address member concerns, support staff, and respond to incidents while upholding YMCA policies.

The role offers weekend hours and requires on-site work at 3 Pomerleau Street. This position emphasizes teamwork, safety, and exceptional guest service.