Facility Supervisor - Biddeford Maine

YMC; Biddeford (ME); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Free personal membership

Earned Paid Leave

Generous program discounts

Meaningful assistance programs like...

Training, certification and advance...

Job summary

The YMCA of Southern Maine in Biddeford, ME is seeking a Leader on Duty (LOD) to provide on-site leadership during weekend operations, ensuring a welcoming and safe environment for members and staff. You will monitor the facility, address member concerns, support staff, and respond to incidents while upholding YMCA policies.

The role offers weekend hours and requires on-site work at 3 Pomerleau Street. This position emphasizes teamwork, safety, and exceptional guest service.

Qualifications

• Strong customer service and problem-solving skills.
• Ability to lead with professionalism and calm under pressure.
• Excellent communication and interpersonal skills.
• Basic computer skills (Microsoft Office; ability to learn YMCA systems).
• Must pass criminal background checks.

Responsibilities

• Act as the on-site leader, addressing member concerns and supporting staff.
• Monitor the facility for safety, maintenance, and behavioral issues.
• Ensure compliance with YMCA policies, procedures, and Code of Conduct.
• Respond promptly and professionally to incidents or emergencies.
• Maintain accurate reports and communicate with Team Leaders about shift activities.
• Promote inclusion, positive relationships, and a welcoming environment for all.
• Support all programs and departments.

Skills

Customer service

Problem solving

Leadership

Communication

Interpersonal skills

Basic computer skills

Tools

Microsoft Office

Job description

Overview

The Leader on Duty (LOD) provides on-site leadership and support during weekend operations. This role ensures a welcoming and safe environment for members and staff,assistswith facility monitoring, and serves as the primary point of contact for staff questions, member needs, and emergencies when other leadership staff are not present.

Schedule:

• Hours available during business hours.
• *Shifts and hours are subject to change.

Location: 3 Pomerleau Street Biddeford, Maine 04005 United States

Notice Regarding Maine Employer Surveillance Statute: prospective employees are notified that the YMCA of Southern Maine may engage in electronic monitoring of employees. "Electronic monitoring" is defined as the collection of information on an employer's premises concerning employees' activities or communications by any means other than direct observation, including the use of a computer, telephone, wire, radio, camera, electromagnetic, photoelectronic, or photo-optical systems.

Information collected may be used for legitimate business purposes, including safety, security, compliance, and operational management.

Responsibilities

• Act as the on-site leader, addressing member concerns and supporting staff.
• Monitor the facility for safety, maintenance, and behavioral issues.
• Ensure compliance with YMCA policies, procedures, and Code of Conduct.
• Respond promptly and professionally to incidents or emergencies.
• Maintainaccuratereports and communicate with Team Leaders about shift activities.
• Promote inclusion, positive relationships, and a welcoming environment for all.
• Support all programs and departments.

Qualifications

• Strong customer service and problem-solving skills.
• Ability tolead withprofessionalism and calm under pressure.
• Excellent communication and interpersonal skills.
• Basic computer skills (Microsoft Office; ability to learn YMCA systems).
• Must pass criminal background checks.

Benefits

• Free personal membership
• Earned Paid Leave
• Generous program discounts
• Meaningful assistance programs like mentoring and retirement (403(b) and Y Retirement when eligible)
• Training, certification and advancement opportunities

Posted Salary Range

USD $18.00 - USD $20.00 /Hr.