Weekend Gym Front Desk | Member Services + Free Black Card

Planet Fitness - Excel Fitness; Leander (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Free Planet Fitness Black Card$nbsp;M

Paid Time Off

Paid Parental Leave

Health Insurance Benefits

Employee Assistance Program (EAP)

MyFlexPay

Job summary

Excel Fitness, a Planet Fitness franchise based in Austin, TX, seeks a front desk Team Player to deliver exceptional member service and maintain club cleanliness. You will check members in, give tours, assist with sign-ups, and update accounts while upholding safety and brand standards.

With growth across 90+ clubs, there are clear internal progression paths; successful team members often move into leadership roles as the company expands. Must be 18+ with a high school diploma.

Qualifications

• Customer service background preferred.
• Must be 18 years of age or older.
• High school diploma or GED required.
• Punctuality and reliability essential.

Responsibilities

• Provide an exceptional customer service experience.
• Check members into the system and assist with tours.
• Sign up new members and update accounts as needed.
• Respond to questions promptly and professionally.
• Maintain clean, safe club conditions.

Skills

Exceptional customer service

Positive attitude

Punctuality

Diplomacy in interactions

Education

High School diploma/GED

Job description

Excel Fitness, a Planet Fitness franchise based in Austin, TX, seeks a front desk Team Player to deliver exceptional member service and maintain club cleanliness. You will check members in, give tours, assist with sign-ups, and update accounts while upholding safety and brand standards.

With growth across 90+ clubs, there are clear internal progression paths; successful team members often move into leadership roles as the company expands. Must be 18+ with a high school diploma.