Weekend Guest Services Ambassador (Part-Time)

Creekside Post Acute; Hopewell (VA); On-site; USD 1,929,000 - 2,755,000; Part time

Job summary

Creekside Post Acute in Hopewell, VA is seeking a Part Time Weekend Guest Services team member. Hours: 11:30am-8pm. The Guest Services team provides a welcoming, top notch guest experience from admission to discharge.

The ideal candidate will have exceptional customer service skills while engaging with patients, residents, families, and staff to help ease the transition into our facility. They act as a liaison between departments and the families and patients, supporting admissions with tours,

Qualifications

• Exceptional customer service skills while engaging with patients, residents, families, and staff to help ease the transition into our facility.
• Professional, personable, friendly, and able to handle a variety of communication situations as well as administrative tasks and multitask.

Responsibilities

• Conduct Ambassador Rounds daily to ensure rooms are ready for admission
• Meet with patients and families upon admission to assist with transition
• Understand role of staff members and their functions in order to properly address needs
• Complete various administrative projects as directed by supervisor.

Skills

Customer Service

Communication

Multitasking

Administrative Tasks

Tools

Computer Skills

Job description

Creekside Post Acute in Hopewell, VA is seeking a Part Time Weekend Guest Services team member. Hours: 11:30am-8pm. The Guest Services team provides a welcoming, top notch guest experience from admission to discharge.

The ideal candidate will have exceptional customer service skills while engaging with patients, residents, families, and staff to help ease the transition into our facility. They act as a liaison between departments and the families and patients, supporting admissions with tours,