Weekend Front Desk & Visitor Experience Specialist

West Melbourne Health and Rehabilitation Center; Florida; On-site; USD 17,000 - 25,000; Part time

Job summary

West Melbourne Health & Rehabilitation Center is seeking a friendly Weekend Receptionist to be the first point of contact for residents, families, visitors, and staff. The role requires a professional demeanor, strong communication, and the ability to manage calls and greet guests at the front desk.

As part-time weekend coverage (Saturday and Sunday), you will handle phone inquiries, assist visitors, sign in guests, and support general clerical tasks while maintaining a welcoming, organized

Qualifications

• Must be at least 18 years old.
• High school diploma or equivalent preferred.
• Receptionist, administrative, or customer service experience preferred.
• Healthcare experience helpful but not required.
• Basic knowledge of Microsoft Word, Excel, and general office equipment.
• Strong verbal and written communication skills.
• Professional, friendly, and customer-focused approach.
• Strong attention to detail and organizational skills.
• Ability to manage phone calls, visitors, and multiple requests in a busy environment.
• Must be dependable and able to maintain regular attendance.
• Must be able to speak, read, write, and understand English.
• Must be able to perform the essential functions and physical requirements of the position, with or without reasonable accommodation.

Responsibilities

• Answer incoming telephone calls promptly, professionally, and courteously.
• Direct calls and deliver messages to the appropriate team members.
• Greet residents, families, visitors, vendors, and employees with a welcoming attitude.
• Assist visitors with signing in and locating the appropriate department or team member.
• Monitor the front entrance and follow established visitor and facility security procedures.
• Receive and distribute mail, packages, and deliveries.
• Perform general clerical and administrative duties as assigned.
• Maintain an organized, clean, and professional reception area.
• Communicate questions, concerns, or unusual activity to the appropriate supervisor.
• Protect resident, employee, and facility information by maintaining confidentiality.
• Follow all facility policies and procedures.
• Perform additional duties as assigned.

Skills

Verbal communication

Written communication

Customer service

Attention to detail

Organizational skills

Multitasking

Problem solving

English proficiency

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Office equipment

Job description

West Melbourne Health & Rehabilitation Center is seeking a friendly Weekend Receptionist to be the first point of contact for residents, families, visitors, and staff. The role requires a professional demeanor, strong communication, and the ability to manage calls and greet guests at the front desk.

As part-time weekend coverage (Saturday and Sunday), you will handle phone inquiries, assist visitors, sign in guests, and support general clerical tasks while maintaining a welcoming, organized