Weekend Front Desk & Guest Experience Agent (Part-Time)

Auburn Marriott Opelika Resort & Spa at Grand National; Montgomery (AL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Stay discounts

Employer-paid parking

Lunch benefit (3 USD)

Career development

Tuition reimbursement

Employee assistance program

Job summary

Staybridge Suites Montgomery – Downtown, an IHG Hotel, is seeking a dedicated Part-Time Front Desk Agent to support our peak weekend hours while ensuring smooth guest arrivals and departures and maintaining high hospitality standards.

Key responsibilities include warmly greeting guests, assigning rooms based on location and status, issuing keys, and answering questions about services, local amenities, and directions.

Qualifications

• Warmly greets guests in a professional and hospitable manner, creating a welcoming atmosphere upon arrival.
• Assigns rooms based on location, rate, room selling strategies, guaranteed room types, IHG Reward Members, or group status, ensuring optimal guest experience.
• Issues room keys and provides instructions to their room for smooth guest arrivals.
• Knowledgeably respond to guest inquiries about hotel services, registration, local amenities, entertainment options, and travel directions, providing helpful recommendations.

Responsibilities

• Warmly greets guests in a professional and hospitable manner, creating a welcoming atmosphere upon arrival.
• Assign rooms based on room location, rate, room selling strategies, guaranteed room types, IHG Reward Members, or group status, ensuring optimal guest experience.
• Issue room keys and provide instructions to their room for smooth guest arrivals.
• Knowledgeably respond to guest inquiries about hotel services, registration, local amenities, entertainment options, and travel directions, providing helpful recommendations.

Job description

Staybridge Suites Montgomery – Downtown, an IHG Hotel, is seeking a dedicated Part-Time Front Desk Agent to support our peak weekend hours while ensuring smooth guest arrivals and departures and maintaining high hospitality standards.

Key responsibilities include warmly greeting guests, assigning rooms based on location and status, issuing keys, and answering questions about services, local amenities, and directions.