Weekend Front Desk & Guest Concierge

KW PROPERTY MANAGEMENT AND CONSULTING; Town of Florida (NY); On-site; USD 28,000 - 40,000; Full time

Job summary

KW Property Management and Consulting is seeking a Front Desk/Guest Services Associate for a high-rise community in Town of Florida, NY. Shifts on Saturdays and Sundays, 7am–7pm, with responsibilities including greeting guests, security monitoring, and resident support.

Responsibilities include updating owner information in the database, handling calls, reporting incidents, maintaining key control, and supporting emergency procedures. Valid license and 6 months experience preferred.

Qualifications

• High school diploma or GED; some college preferred.
• Minimum six months related experience and/or training.
• Valid Driver's License
• Previous work experience in high-rise property setting is highly desired.

Responsibilities

• Greet all guests and provide exceptional customer service.
• Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security.
• Coordinate with office staff to maintain and update all unit owner information in computer database.
• Utilize proper phone etiquette for all incoming and outgoing calls.
• Report violations of Rules and Regulations observed during shift.
• Observe safety precautions and report damage, theft, and found articles to supervisors.
• Maintain the key control system and ensure keys are locked and accounted for.
• Be familiar with the fire alarm system operations and report incidents to management.
• Call police or fire departments in emergencies.
• Follow all policies and procedures for emergency response with Management and Fire/Police services.
• Write reports of daily activities and irregularities.
• Report maintenance items such as burned out lights or leaks to the Association daily.
• Perform valet attendant role as required by shift schedules.

Skills

Computer skills

Organizational skills

Interpersonal skills

Communication skills

Education

High school diploma or GED

Some college preferred

Job description

KW Property Management and Consulting is seeking a Front Desk/Guest Services Associate for a high-rise community in Town of Florida, NY. Shifts on Saturdays and Sundays, 7am–7pm, with responsibilities including greeting guests, security monitoring, and resident support.

Responsibilities include updating owner information in the database, handling calls, reporting incidents, maintaining key control, and supporting emergency procedures. Valid license and 6 months experience preferred.