Weekend Front Desk & Guest Concierge

KW Property Management; Miami (FL); On-site; USD 19,000 - 25,000; Full time

Job summary

KW Property Management seeks a Front Desk Agent to greet guests, provide information, and support residents and staff with professional, courteous service. The role includes monitoring access, handling inquiries, updating resident records, and coordinating with management on safety and maintenance matters.

The ideal candidate will have a high school diploma or GED (some college preferred), strong communication skills, and at least six months of related experience.

Qualifications

• High school diploma or GED; some college preferred.
• Must be familiar with using computer software to perform various tasks, and must demonstrate organizational skills, excellent interpersonal skills and strong communication skills.
• Minimum six months related experience and/or training.
• Previous work experience in a high-rise property setting is highly desired.
• Valid Drivers License

Responsibilities

• Greet all guests and provide high quality customer service.
• Monitor entrance/exit and guard against theft; follow check-in policies.
• Coordinate with office staff to maintain and update resident information.
• Handle calls with professional etiquette.
• Report violations of rules and regulations and safety concerns.
• Maintain key control and report damages or incidents.
• Be familiar with fire alarm operations and report emergencies.
• Follow emergency procedures and write daily activity reports.

Skills

Customer service

Interpersonal skills

Communication skills

Computer literacy

Education

High school diploma or GED

Some college

Tools

Computer software

Job description

KW Property Management seeks a Front Desk Agent to greet guests, provide information, and support residents and staff with professional, courteous service. The role includes monitoring access, handling inquiries, updating resident records, and coordinating with management on safety and maintenance matters.

The ideal candidate will have a high school diploma or GED (some college preferred), strong communication skills, and at least six months of related experience.