Weekend Front Desk Associate – Part-Time, $17/hr

PACS; Wilmington (DE); On-site; USD 19,000 - 28,000; Part time

Job summary

St. Francis Healthcare is seeking a Weekend Receptionist for a part-time weekend shift. You will greet visitors, answer calls, and provide general administrative support to ensure a positive experience for residents, families, and guests.

This non-clinical role focuses on reception and administrative duties, with confidentiality of resident information and PHI a priority. Prior reception experience and familiarity with Microsoft Office are advantageous.

Qualifications

• High school diploma or GED required.
• Previous receptionist or administrative experience preferred.
• Basic knowledge of Microsoft Office Suite and general clerical procedures.
• Familiarity with multi-line telephone systems preferred.
• Strong communication, customer service, and organizational skills.
• Ability to interact professionally with residents, families, visitors, and staff.
• Ability to handle multiple tasks and follow instructions accurately.
• Commitment to maintaining confidentiality and protecting resident privacy.
• Dependable and punctual, with availability to work weekends.

Responsibilities

• Greet and welcome visitors, residents’ families, and guests in a friendly and professional manner.
• Answer incoming telephone calls, take messages, and direct calls to the appropriate departments.
• Check in visitors, provide directions, and escort guests when needed.
• Notify staff of visitor arrivals and appointment cancellations.
• Maintain accurate visitor sign-in logs.
• Handle incoming and outgoing mail.
• Schedule appointments and coordinate meeting room reservations as needed.
• Keep the reception area clean, organized, and welcoming.
• Provide general clerical and administrative support.
• Maintain the confidentiality of all resident information, including PHI.
• Promptly report suspected or known violations involving unauthorized disclosure of confidential information.
• Perform other administrative duties as assigned.

Skills

Communication

Customer service

Organization

Education

High school diploma or GED

Tools

Microsoft Office

Job description

St. Francis Healthcare is seeking a Weekend Receptionist for a part-time weekend shift. You will greet visitors, answer calls, and provide general administrative support to ensure a positive experience for residents, families, and guests.

This non-clinical role focuses on reception and administrative duties, with confidentiality of resident information and PHI a priority. Prior reception experience and familiarity with Microsoft Office are advantageous.