Weekend Fleet Maintenance Specialist

Anderson Trucking Service; Saint Cloud (MN); On-site; USD 42,000 - 56,000; Full time

Job summary

Anderson Trucking Service is seeking a Fleet Maintenance Advisor in Minnesota to coordinate maintenance and service needs for ATS drivers. You will handle breakdown and preventive maintenance calls, partner with Operations and vendors to minimize downtime, and ensure DOT compliance and timely invoicing.

The role requires 2–4 years of customer-facing experience, strong communication, and the ability to travel occasionally.

Qualifications

• High School diploma and 2-4 years in a customer-driven environment.
• Experience as a Service Advisor in a dealership or maintenance shop is helpful but not required.
• Call center experience preferred but not required.
• Experience in the CMV transportation industry is highly recommended.
• Understanding labor and warranty policies is helpful.
• Experience building relationships to manage workload for a fleet.
• Knowledge of geography and map-reading basics.
• Ability to negotiate costs in challenging situations.
• Strong planning and problem-solving skills; timely response to customers.
• Excellent organizational skills and ability to manage workloads in a fast-paced environment.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Excellent written and verbal communication; willingness to travel occasionally.

Responsibilities

• Receive incoming calls from ATS drivers about breakdowns and maintenance needs.
• Maintain a call service standard by answering calls within 30 seconds at least 70% of the time.
• Collaborate with Operations and vendors to minimize downtime for trucks and trailers.
• Schedule preventive maintenance within required intervals with Operations.
• Ensure fleet DOT compliance, current inspections, and address roadside violations.
• Review and approve estimates, manage costs, and apply warranties.
• Negotiate repair estimates with manager guidance.
• Request and follow up on outstanding invoicing with vendors; close out work orders.
• Available to work weekends on a rotating schedule.
• Demonstrate ATS values in daily actions and culture alignment.
• Complete duties outside normal hours; travel may be required.

Skills

Customer service

Communication

Negotiation

Planning

Problem solving

Microsoft Office

Geography knowledge

Travel readiness

Call center experience

Education

High School diploma and 2-4 years experience in a customer-driven environment

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Anderson Trucking Service is seeking a Fleet Maintenance Advisor in Minnesota to coordinate maintenance and service needs for ATS drivers. You will handle breakdown and preventive maintenance calls, partner with Operations and vendors to minimize downtime, and ensure DOT compliance and timely invoicing.

The role requires 2–4 years of customer-facing experience, strong communication, and the ability to travel occasionally.