Weekend Overnight Concierge: Create Community & Experiences

Bozzuto; Miami (FL); On-site; USD 2,892,960 - 3,168,480; Full time

Benefits offered by this job

Bonus opportunities

Job summary

Bozzuto is seeking a Weekend Overnight Concierge in Florida. You will be the first point of contact for prospects and residents, creating stellar first impressions and building lasting relationships, including with four-legged customers.

You will handle front desk duties, plan events, manage packages and reservations, and promote a positive community experience while working occasional weekends or evenings. Benefits emphasize care for well-being and growth.

Qualifications

• 2+ years’ experience in hospitality, retail, travel or hotel.
• Outstanding communication skills, both written and verbal.
• A sharp professional appearance.
• Competent with various software, apps and computer programs.
• An eye for detail and a knack for anticipating a customer’s needs.
• A customer-focused mentality.
• Ability to lift up to 25 pounds (we deliver a lot of packages during the holidays!).

Responsibilities

• Solving problems and providing timely assistance to residents and prospects with care.
• Event planning - executing meaningful events and activities that engage residents and foster a sense of community.
• Building brand loyalty by ensuring a consistently positive experience and a meticulously cared for community.
• Generating awareness, interest and excitement via social media.
• Encouraging happy customers to share the love by writing reviews on social networking sites.
• Obsessively organizing front desk logs, package rooms, club room reservations and freight elevators.
• Working weekends or evenings depending on the shift.

Skills

Experience in hospitality

Communication skills

Professional appearance

Software proficiency

Attention to detail

Customer-focused

Lifting up to 25 pounds

Job description

Bozzuto is seeking a Weekend Overnight Concierge in Florida. You will be the first point of contact for prospects and residents, creating stellar first impressions and building lasting relationships, including with four-legged customers.

You will handle front desk duties, plan events, manage packages and reservations, and promote a positive community experience while working occasional weekends or evenings. Benefits emphasize care for well-being and growth.