Weekend Dispatcher

BoomZeal Enterprises, Inc.; Village of Farmingdale (NY); Remote; USD 10,000 - 60,000; Part time

Job summary

A leading company is seeking a Part-Time Weekend Dispatcher to coordinate plumbing service calls. The ideal candidate should have strong communication skills and a reliable internet connection. This remote position offers commission-based compensation with opportunities for growth and additional hours.

Benefits

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Training & development

Vision insurance

Qualifications

• Previous dispatching or customer service experience preferred.
• Familiarity with plumbing industry is a plus.
• Comfortable using dispatching software or willing to learn.

Responsibilities

• Answering customer calls regarding plumbing service needs.
• Scheduling and dispatching technicians based on urgency.
• Updating service orders and records in dispatch software.

Skills

Communication

Problem Solving

Job description

Benefits:

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Training & development

Vision insurance

Job Summary: We are seeking a reliable and organized Part-Time Weekend Dispatcher to coordinate service calls for our plumbing technicians. The ideal candidate is a strong communicator who can multitask, manage schedules efficiently, and provide excellent customer service to ensure timely and effective responses to plumbing emergencies.

Key Responsibilities:

Answering inbound calls from customers regarding plumbing service needs

Scheduling and dispatching technicians based on urgency, location, and availability

Maintaining clear and timely communication with on-call technicians

Updating service orders and customer records in dispatch software

Qualifications:

Previous dispatching, customer service, or administrative experience preferred

Plumbing or trades industry experience a plus

Strong communication (verbal, written and listening) and problem-solving skills

Comfortable using scheduling and dispatching software (or willing to learn)

Reliable, punctual, and able to work independently with minimal supervision

Strong and reliable internet connection

Working laptop/computer

Other considerations: Must live in NY

Compensation: Commission only - $25 per booked, scheduled and completed jobs. Opportunity for growth, additional hours and part-time benefits.

Reasonable expectation is $250-$500 (10-20 booked calls) per weekend.

This is a remote position.