Weekend Customer Success Specialist | Order Fulfillment Pro

Smithfield Foods, Inc; Suffolk (VA); Hybrid; USD 45,000 - 60,000; Full time

Job summary

Smithfield Foods, Inc in Suffolk, VA, is seeking an Associate Customer Success Specialist to enhance customer satisfaction and manage orders efficiently. This role involves fostering strong relationships with customers, ensuring timely delivery, and addressing any potential issues proactively.

The ideal candidate will hold a Bachelor's degree or equivalent experience, possess strong communication and problem-solving skills, and demonstrate solid proficiency in Microsoft Office applications. Weekend shifts included.

Qualifications

• Ability to manage competing priorities.
• Strong written and verbal communication skills.
• Able to maintain confidentiality.

Responsibilities

• Manage the full life cycle of orders from entry to delivery.
• Develop strong relationships with customers through clear communication.
• Promote increased order size and direct plant shipments.

Skills

Problem-solving skills

Strong communication skills

Microsoft Office (Excel, PowerPoint, Outlook)

Education

Bachelor's degree or equivalent experience

Job description

Smithfield Foods, Inc in Suffolk, VA, is seeking an Associate Customer Success Specialist to enhance customer satisfaction and manage orders efficiently. This role involves fostering strong relationships with customers, ensuring timely delivery, and addressing any potential issues proactively.

The ideal candidate will hold a Bachelor's degree or equivalent experience, possess strong communication and problem-solving skills, and demonstrate solid proficiency in Microsoft Office applications. Weekend shifts included.