Weekend Customer Experience & Admin Support

J.B. Hunt Transport, Inc.; Lowell (AR); On-site; USD 32,000 - 42,000; Full time

Job summary

J.B. Hunt Transport, Inc. is seeking a Weekends Customer Experience Support to provide clerical support and general administration in Lowell, Arkansas. The role involves booking loads, scheduling pickups, tracking loads, and assisting internal customers with issues on loads.

The position emphasizes accuracy, multitasking, and strong customer service skills, with potential for bonuses and a focus on timely, precise data entry and office coordination.

Qualifications

• High School Diploma/GED with less than 1 year of working experience.
• Ability to communicate effectively.
• Ability to multitask.
• Ability to prioritize.
• Ability to quickly learn new systems.
• Keyboarding and typing.
• Ability to meet or exceed customer needs and expectations and provide excellent service.
• Ability to process information with high levels of accuracy.

Responsibilities

• Book loads and enter orders tendered from customers.
• Schedule pick-up and delivery, trace and obtain load updates, and assist internal customers with problems on loads.
• Monitor freight in transit and customer location requests for appointments
• Perform general administrative duties, clerical duties (processing and coding documents, maintaining records and files, etc.) and compile and arrange data

Skills

Communication

Multitasking

Prioritization

Quick learning

Typing

Customer focus

Accuracy

Education

GED

High School Diploma

Job description

J.B. Hunt Transport, Inc. is seeking a Weekends Customer Experience Support to provide clerical support and general administration in Lowell, Arkansas. The role involves booking loads, scheduling pickups, tracking loads, and assisting internal customers with issues on loads.

The position emphasizes accuracy, multitasking, and strong customer service skills, with potential for bonuses and a focus on timely, precise data entry and office coordination.