Weekend Craft Chocolate Concierge — Guest Experiences

CHOCOLADA: DECADENCE DEFINED; Ho-Ho-Kus (NJ); On-site; USD 26,000 - 30,000; Full time

Job summary

CHOCOLADA: DECADENCE DEFINED is seeking a warm, high-energy Concierge to welcome guests in our artisanal chocolate shop and café. You will guide guests through baked goods, cacao options, and pairings, creating memorable experiences and recommending perfect gift selections.

Ideal candidates show genuine passion for chocolate, hospitality flair, and the ability to build relationships with regulars. Training will cover chocolate origins, flavor notes, and café items while maintaining a vibrant

Qualifications

• Exceptional interpersonal and communication skills with a customer-first mindset.
• Genuine enthusiasm for chocolate and café culture.
• Experience in hospitality, concierge, luxury retail, or high-end F&B.

Responsibilities

• Welcome guests with warmth and assist with menu recommendations and pairings.
• Share knowledge about chocolate origins, flavors, and café items.
• Manage guest flow, reservations, and special requests for a seamless in-shop experience.
• Build relationships with regular patrons and foster a welcoming atmosphere.

Skills

Interpersonal skills

Customer focus

Hospitality experience

Job description

CHOCOLADA: DECADENCE DEFINED is seeking a warm, high-energy Concierge to welcome guests in our artisanal chocolate shop and café. You will guide guests through baked goods, cacao options, and pairings, creating memorable experiences and recommending perfect gift selections.

Ideal candidates show genuine passion for chocolate, hospitality flair, and the ability to build relationships with regulars. Training will cover chocolate origins, flavor notes, and café items while maintaining a vibrant