Part-Time Luxury Chocolate Concierge | Guest Experience Pro

Vosges Haut-Chocolat; Chicago (IL); On-site; USD 21,000 - 29,000; Part time

Benefits offered by this job

All the delicious, luxury chocolate

Excellent benefits options for full‑/t

Job summary

Vosges Haut-Chocolat is seeking enthusiastic individuals to share our luxury chocolates with the world. You should be warm, curious, and ready for an adventure, with a love for food and making guests smile with our offerings.

We are hiring a part-time Chocolate Concierge for our Lakeview West location in Chicago. The role emphasizes guest-first service, upselling Vosges products, and maintaining a clean, safe store environment.

Qualifications

• Previous experience in a specialty retail setting.
• Friendly and guest service oriented.
• Ability to communicate effectively.
• Neat and clean hygiene.
• Able to work in a fast-paced environment with a sense of urgency.
• Team player.
• Interest in chocolate and foodie culture.

Responsibilities

• Treat the guest as the most important priority at all times.
• Enthusiastically greet the guest, make eye contact and smile.
• Collect payment from the guest.
• Follow company cash handling policy and procedures.
• Thank the guest and invite them to return again.
• Communicate guest feedback to management.
• Educate guests on products offered and the Vosges story.
• Resolve guest concerns with respect and a sense of urgency.
• Understand in-store marketing promotions.
• Execute new product rollouts, including selling to guests, and product execution.
• Maintain and promote a clean and safe working environment.
• Complete boutique opening and closing procedures.

Skills

Guest service

Communication

Team player

Interest in chocolate

Job description

Vosges Haut-Chocolat is seeking enthusiastic individuals to share our luxury chocolates with the world. You should be warm, curious, and ready for an adventure, with a love for food and making guests smile with our offerings.

We are hiring a part-time Chocolate Concierge for our Lakeview West location in Chicago. The role emphasizes guest-first service, upselling Vosges products, and maintaining a clean, safe store environment.