Chocolate Boutique and Cafe Concierge

CHOCOLADA: DECADENCE DEFINED; Ho-Ho-Kus (NJ); On-site; USD 26,000 - 30,000; Full time

Job summary

CHOCOLADA: DECADENCE DEFINED is seeking a warm, high-energy Concierge to welcome guests in our artisanal chocolate shop and café. You will guide guests through baked goods, cacao options, and pairings, creating memorable experiences and recommending perfect gift selections.

Ideal candidates show genuine passion for chocolate, hospitality flair, and the ability to build relationships with regulars. Training will cover chocolate origins, flavor notes, and café items while maintaining a vibrant

Qualifications

• Exceptional interpersonal and communication skills with a customer-first mindset.
• Genuine enthusiasm for chocolate and café culture.
• Experience in hospitality, concierge, luxury retail, or high-end F&B.

Responsibilities

• Welcome guests with warmth and assist with menu recommendations and pairings.
• Share knowledge about chocolate origins, flavors, and café items.
• Manage guest flow, reservations, and special requests for a seamless in-shop experience.
• Build relationships with regular patrons and foster a welcoming atmosphere.

Skills

Interpersonal skills

Customer focus

Hospitality experience

Job description

About the Role:.

We are seeking a warm, high-energy Concierge to serve as the welcoming face of our artisanal chocolate shop and café. In this role, you will curate memorable experiences for every guest - guiding them through our baked goods, hand-crafted cacao offerings, recommending perfect drink and dessert pairings, or recommend a chocolate bar. If you have an authentic passion for chocolate, natural charisma, and a passion for exceptional hospitality, we would love to meet you.

Key Responsibilities:.

• Welcome every guest with genuine warmth and assist with menu recommendations, pairings, and gift selections.
• Share engaging knowledge about our chocolate origins, flavor notes, and café items.
• Manage guest flow, reservations, and special requests to ensure a seamless in-shop experience.
• Build lasting relationships with regular patrons and create a welcoming, vibrant atmosphere.

Qualifications:.

• Exceptional interpersonal and communication skills with a customer-first mindset.
• A deep, genuine enthusiasm for chocolate, and café culture.
• Previous experience in hospitality, concierge services, luxury retail, or high-end food & beverage.

Experience: Not required
Employment: Full-time
Schedule: Friday - Sunday
Salary: $19 - $22 hourly
Starting time: Immediate start!

About CHOCOLADA: DECADENCE DEFINED:

Chocolada is a start up boutique and cafe focusing on craft chocolates and events