Weekend Concierge & Guest Services Pro

Planned Companies; Washington (District of Columbia); Hybrid; USD 25,000 - 30,000; Part time

Benefits offered by this job

Medical, dental, vision benefits

401K with employer match

Job summary

Planned Companies in Washington D.C. is seeking part-time Concierge/Front Desk Associates to welcome tenants, guests, and vendors and to ensure a safe, presentable environment.

You will greet visitors, coordinate reservations and events, guide guests to local attractions, and maintain mail and access control, while delivering warm, personalised service. This role requires strong communication, reliability, and the ability to lift up to 50 lbs when needed, with opportunities to grow within the

Qualifications

• 3+ years of customer service experience.
• Excellent written and verbal communication and basic computer skills.
• Knowledge of local attractions and establishments.
• Polite, friendly, self-assured and able to multitask with good time-management.
• Ability to lift up to 50lbs when needed.

Responsibilities

• Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building.
• Develop and maintain relationships with tenants to provide individualized experiences.
• Schedule reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
• Plan and organize on-site events.
• Provide direction to access local entertainment, dining, retail, sports and attractions.
• Document, secure and track mail, deliveries, and vendor services.
• Answer telephones, monitor lobby and manage keys/access cards.

Skills

Customer service

Verbal communication

Written communication

Multitasking

Basic computer skills

Knowledge of local attractions

Job description

Planned Companies in Washington D.C. is seeking part-time Concierge/Front Desk Associates to welcome tenants, guests, and vendors and to ensure a safe, presentable environment.

You will greet visitors, coordinate reservations and events, guide guests to local attractions, and maintain mail and access control, while delivering warm, personalised service. This role requires strong communication, reliability, and the ability to lift up to 50 lbs when needed, with opportunities to grow within the