Weekend Concierge for Luxury Residences | Front Desk Pro

Guardian-Security-Services,-Inc; Washington (District of Columbia); On-site; USD 28,000 - 29,000; Part time

Job summary

Guardian Service Industries in Washington, DC is seeking an experienced Concierge for luxury communities. The ideal candidate will deliver exceptional resident service, maintain professional relationships, and run the front desk efficiently during Friday–Sunday night shifts (7:00pm–3:00am).

Requirements include a high school diploma or equivalent, prior residential concierge experience, and familiarity with property software such as Building Link, Yardi, Rent Café, and Entrata.

Qualifications

• High school diploma or equivalent required.
• Prior residential concierge experience.
• Experience with 250+ units (desirable).
• Experience with Building Link, Yardi, Rent Café, Entrata, et.al. preferred
• Effective written and oral communication and interpersonal skills.
• Need to have computer literacy skills to submit reports, maintain logs, produce signage, etc.
• Neat and professional appearance.
• Ability to provide excellent customer service and work well with people.
• Detail oriented and able to handle multiple functions at the same time.
• Must display exceptional communication skills.
• Must be knowledgeable of the local area, tourist attractions, restaurants, and transportation services.
• Must be flexible and have open availability. Schedules are inclusive of weekends and flexibility is a must to assist with around-the-clock coverage.
• Must display strong planning, organizational, and time management skills.
• Ability to maintain exceptional attendance and punctuality standard.
• Upon hire, employee must successfully complete a background investigation and reference check

Responsibilities

• Provide excellent member service and maintain professional relationships.
• Run the front desk efficiently and manage guest inquiries.
• Be knowledgeable about local area, attractions, restaurants, and transportation services.
• Maintain logs and submit reports as required.
• Ensure punctuality and professional appearance at all times.

Education

High school diploma or equivalent

Tools

Building Link

Yardi

Rent Café

Entrata

Job description

Guardian Service Industries in Washington, DC is seeking an experienced Concierge for luxury communities. The ideal candidate will deliver exceptional resident service, maintain professional relationships, and run the front desk efficiently during Friday–Sunday night shifts (7:00pm–3:00am).

Requirements include a high school diploma or equivalent, prior residential concierge experience, and familiarity with property software such as Building Link, Yardi, Rent Café, and Entrata.