Weekend Concierge — Elevate Resident Experience (Reston)

Comstock Images Inc.; Reston (VA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Housing Discount

Commuter Benefits

Free Parking and EV charging

Parental Leave Program

Job summary

Comstock Images Inc. in Reston, VA is seeking a concierge to deliver exceptional customer service to residents and guests. You will greet visitors, assist with needs, manage calls, and coordinate amenities while maintaining a welcoming, safe lobby.

The role emphasizes reliability, energy, and the ability to multitask in a fast-paced environment. Weekend and holiday availability is required. Competitive benefits and growth opportunities are offered.

Qualifications

• Strong customer service background and ability to greet and assist residents.
• Experience in concierge or high-end customer service preferred.
• Proficient in MS Office applications (Outlook, Word, Excel).

Responsibilities

• Provide excellent customer service and build rapport with tenants.
• Meet and greet visitors; ensure reception area is tidy.
• Respond to questions and complaints in a timely manner.
• Coordinate reservation of amenity space and building access.
• Handle incoming calls and direct to appropriate destinations.
• Perform daily building walks and assist with maintenance tasks.

Skills

Customer service

Concierge experience

Microsoft Office

Outlook

Communication

Teamwork

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Comstock Images Inc. in Reston, VA is seeking a concierge to deliver exceptional customer service to residents and guests. You will greet visitors, assist with needs, manage calls, and coordinate amenities while maintaining a welcoming, safe lobby.

The role emphasizes reliability, energy, and the ability to multitask in a fast-paced environment. Weekend and holiday availability is required. Competitive benefits and growth opportunities are offered.