Weekend Care & Staffing Coordinator - Remote

comforcarecareers; Annandale (VA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

401(k)

Job summary

ComForCare Home Care South Fairfax is seeking a Weekend On-Call Coordinator to provide weekend support to clients, prospective clients, and caregivers who call or text. The time required varies from 1–5 hours per weekend, and applicants must live in the DMV area for initial software training.

This is a remote position, requiring coverage from 6pm Friday to 9:00am Monday. The ideal candidate will demonstrate strong communication, outstanding customer service, and the ability to multitask under

Qualifications

• Demonstrates ability to effectively communicate and interact with clients/family, co-workers, and prospective clients
• Detail-oriented with outstanding customer service skills
• Ability to perform multiple tasks under strict deadlines
• 18 years of age or older, with U.S. citizenship and/or equivalent employment status

Responsibilities

• Answer Agency phone and respond to client requests in an efficient and professional manner
• Check emails, text messages, and phone messages regularly throughout the day and respond to individuals in a timely manner
• Handle and coordinate caregiver staffing for emergency and open shifts
• Ensure open shifts are covered by the close of each day for the following two days
• Report client/family/employee concerns to the supervisory staff
• Report any incidents that occurred to the supervisor
• Manage intake telephone calls/emails from prospective clients and answer their questions in a timely manner
• Document minimal intake information and notify owner of such inquiries

Skills

Communication skills

Customer service

Multitasking

High school diploma or equivalent

Education

High school diploma or equivalent

Job description

ComForCare Home Care South Fairfax is seeking a Weekend On-Call Coordinator to provide weekend support to clients, prospective clients, and caregivers who call or text. The time required varies from 1–5 hours per weekend, and applicants must live in the DMV area for initial software training.

This is a remote position, requiring coverage from 6pm Friday to 9:00am Monday. The ideal candidate will demonstrate strong communication, outstanding customer service, and the ability to multitask under