Weekend On-Call Coordinator (Remote)

hcaoa-careers; Annandale (VA); On-site; USD 22,000 - 39,000; Part time

Benefits offered by this job

401(k)

Job summary

ComForCare Home Care South Fairfax is seeking a Weekend On-Call Coordinator to provide weekend support for clients, prospective clients, and caregivers. The role requires availability from 6pm Friday to 9am Monday and in-person training in the DMV area, with a remote position overall.

Responsibilities include handling calls/texts, coordinating caregiver staffing, and timely communication with supervision. Strong customer service and multitasking abilities are essential for success.

Qualifications

• High school diploma or equivalent required.
• Home care administration training or certification preferred.
• Available for weekend on-call schedule as specified.
• Must reside in the DMV area for in-person training.

Responsibilities

• Answer agency phone and respond to client requests professionally.
• Check emails, texts, and voicemails regularly and respond promptly.
• Coordinate caregiver staffing for emergencies and open shifts.
• Ensure open shifts are filled by close of each day for the next two days.
• Report client/family/employee concerns to supervision.
• Report incidents to supervisor when they occur.
• Manage intake calls/emails from prospective clients and answer questions.
• Document minimal intake information and notify owner of inquiries.

Skills

Communication skills

Customer service

Multitasking

Attention to detail

In-person training

DMV area resident

Weekend availability

Education

High School Diploma or equivalent

Home care administration training preferred

Job description

ComForCare Home Care South Fairfax is seeking a Weekend On-Call Coordinator to provide weekend support for clients, prospective clients, and caregivers. The role requires availability from 6pm Friday to 9am Monday and in-person training in the DMV area, with a remote position overall.

Responsibilities include handling calls/texts, coordinating caregiver staffing, and timely communication with supervision. Strong customer service and multitasking abilities are essential for success.