Weekend Alterations CSR — Get Paid Early + Bonuses

David's Bridal; Louisville (KY); Vor Ort; USD 17.000 - 22.000; Teilzeit

Benefits dieser Stelle

Get Paid Early

Team Bonus

Referral Bonus

Zusammenfassung

David’s Bridal is seeking an Alterations Customer Service Representative to deliver exceptional service in the Alterations department. You will welcome customers, book appointments, answer phones, press garments, and ensure items are ready for pickup while maintaining store standards.

The role emphasizes customer experience, teamwork, and promotions of alterations services. Working part-time with weekend shifts and benefits, you’ll contribute to a high-energy retail environment focused on

Qualifikationen

• High school diploma or equivalent required.
• 1-2 years retail experience in apparel or specialty store preferred.
• Prior sewing experience helpful.
• Prior experience with computerized POS system required or preferred.

Aufgaben

• Welcome customers with warmth and solution-focused service over phone, chat, and in person.
• Manage customer flow using systems to deliver five-star service.
• Meet service vows: Prepare, Welcome, Meet Needs & Be There.
• Provide exceptional service to multiple customers and escalate when needed.
• Explain how alterations contribute to dress perfection and promote services.

Kenntnisse

Customer service

Phone skills

Sales

Ausbildung

High school diploma

Retail experience

Sewing helpful

POS system experience

Tools

POS system

Jobbeschreibung

David’s Bridal is seeking an Alterations Customer Service Representative to deliver exceptional service in the Alterations department. You will welcome customers, book appointments, answer phones, press garments, and ensure items are ready for pickup while maintaining store standards.

The role emphasizes customer experience, teamwork, and promotions of alterations services. Working part-time with weekend shifts and benefits, you’ll contribute to a high-energy retail environment focused on