Weekend Admissions Clerk - Mental Health Intake

Mhrcflorida

Jacksonville (FL)

On-site

USD 21,000 - 26,000

Full time

6 days ago

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Job summary

Mental Health Resource Center is seeking a Weekend Admissions Clerk for its Northside facility in Jacksonville. The role involves collecting demographic and financial information from patients admitted for inpatient services and supporting a professional care team in a fast-paced behavioral health setting.

The position requires strong customer service, accuracy in financial documents, and proficiency with EHR systems and insurance portals.

Qualifications

High School diploma and one year of office experience in medical/health insurance setting.
Experience interacting with patients in person preferred.
Excellent customer service and professional interactions with customers and staff.
Ability to work independently and make appropriate decisions.
Proficiency with RBHS/MHRC EHR and related systems within three months.

Responsibilities

Completes financial intakes for patients presenting for emergency services with accurate documents.
Verifies demographic and insurance coverage information face-to-face with patients or guardians.
Provides financial counseling at intake and explains sliding fee program for self-pay patients.
Contacts insurers for verification of benefits and completes required forms.
Uses MEVSNET, Medicaid Web Portal, Availity and SSI Clearinghouse to verify coverage.
Contacts next of kin or emergency contacts for releases as needed.
Distributes admission/discharge/transfer documents to departments.
Prepares Baker Act notices for first representatives when appropriate.
Assists care staff with records and intake sheets to maintain current records daily.