Patient Care Coordinator - Full-Time

The Eye Clinic of North Dakota; Bismarck (ND); On-site; USD 36,000 - 54,000; Full time

Job summary

The Eye Clinic of North Dakota in Bismarck, ND seeks a Full-Time Patient Care Coordinator to support ophthalmologists and optometrists. You’ll coordinate patient scheduling, surgical arrangements, and handle calls with care in a fast-paced clinic.

No previous medical office experience is required; training is possible. Expect a Monday–Friday schedule with occasional satellite clinic travel and extended hours. Strong communication, detail orientation, and comfort with EMR systems are key.

Qualifications

• Provide exceptional customer service in person and over the phone.
• Strong reading comprehension and written communication skills.
• Familiarity with medical terminology is a plus; willingness to learn.

Responsibilities

• Provide exceptional customer service both in person and over the phone.
• Assist with patient billing questions and collect payments.
• Follow-up with patients regarding appointments, surgical readiness, and postoperative care.
• Navigate changing schedules and accommodate urgent patient needs when necessary.
• Document in patients charts.

Skills

Customer service

Communication

Multitasking

Attention to detail

Computer literacy

Medical terminology

Scheduling

Education

High school diploma or equivalent

Tools

Electronic Medical Records (EMR)

Job description

Full-Time Patient Care Coordinator

The Eye Clinic of North Dakota | Bismarck, ND

Join Our Team and Make a Difference in Patient Care!

Are you detail-oriented, organized, and looking for an opportunity to build a career in healthcare? The Eye Clinic of North Dakota is seeking a dependable and motivated Full-Time Patient Care Coordinator to join our team in Bismarck!

As a Patient Care Coordinator, you will work closely with our ophthalmologists and optometrists, ensuring efficient coordination of patient scheduling, surgical arrangements, and appropriately directing patient phone calls. This is an excellent opportunity for someone interested in healthcare who enjoys working in a fast-paced clinical environment.

No previous medical office experience? That’s okay! We are open to training the right candidate who has strong communication skills, excellent attention to detail, and a willingness to learn.

What You’ll Do

• Provide exceptional customer service both in person and over the phone.
• Assist with patient billing questions and collect payments.
• Follow-up with patients regarding appointments, surgical readiness, and postoperative care.
• Navigate changing schedules and accommodate urgent patient needs when necessary.
• Document in patients charts.

What We’re Looking For

• High school diploma or equivalent.
• Previous healthcare setting experience is preferred, but not required.
• Familiarity with medical terminology is a plus; willingness to learn is essential.
• Strong reading comprehension and written communication skills.
• Excellent attention to detail and accuracy.
• Comfortable using computers and learning electronic medical record systems.
• Ability to multitask, stay organized, and work in a fast-paced environment.
• Professional demeanor and the ability to communicate effectively with patients and healthcare professionals.
• Ability to sit or stand for extended periods throughout the workday.

A Schedule You’ll Appreciate!

Enjoy a consistent weekday schedule with time for life outside of work!

• Monday – Friday schedule
• Travel to satellite clinic locations as needed with some extended hours/flex time
• No weekends, or holidays

Why Join The Eye Clinic of North Dakota?

At The Eye Clinic of North Dakota, we believe exceptional patient care starts with an exceptional team. We are proud to provide comprehensive eye care services to Bismarck and the surrounding communities.

Our team of experienced ophthalmologists and optometrists provides everything from routine eye examinations to advanced surgical care, all while maintaining a commitment to personalized, compassionate service.

When you join our team, you’ll have the opportunity to:

• Work alongside experienced eye care professionals.
• Develop valuable clinical skills and expand your healthcare knowledge.
• Make a meaningful difference in patients’ lives.
• Be part of a team that values quality care, teamwork, and professionalism.

The Eye Clinic of North Dakota
Bismarck, North Dakota