Website Modernization Project Lead

Percent

Mississippi

On-site

USD 95,000 - 130,000

Full time

14 hours ago

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Job summary

Percent in Jackson, MS is seeking a Website Modernization Project Lead to oversee a large-scale Drupal-based redevelopment. You will drive content strategy, IA, migrations, QA, and launch readiness, ensuring ADA Title II and WCAG 2.1 AA compliance while implementing web governance.

Role requires strong stakeholder management, multi-vendor coordination, and experience delivering complex government-focused website modernization initiatives.

Qualifications

Responsibilities

Serve as the primary day-to-day execution lead for the Drupal-based website redesign and redevelopment project in collaboration with Tyler Technologies.
Drive content strategy, information architecture, and editorial direction in partnership with DOM program stakeholders and the Design/Control Board.
Lead content migration planning and execution, including content audits, coordination with content owners, and management of migration workflows.
Oversee quality assurance activities and coordinate user acceptance testing (UAT).
Manage pre-launch and post-launch readiness activities to support a successful website transition.

Skills

Website modernization

Project leadership

ADA Title II

WCAG 2.1 AA

Content strategy

Information architecture

Stakeholder management

Vendor coordination

Public-sector projects

Drupal-based redevelopment

Tools

Smartsheet

Job description

Job Tittle: Website Modernization Project Lead Location : Jackson, MS, Onsite Rate: Best competitive rate

Position Overview The client is seeking an experienced Website Modernization Project Lead to oversee the execution of a large-scale website redesign and redevelopment initiative. This role will lead day-to-day project execution in collaboration with Tyler Technologies, DOM leadership, program stakeholders, and internal technology teams. The successful candidate will drive website redevelopment activities, content strategy, information architecture, content migration, quality assurance, and launch readiness. The role will also lead accessibility compliance efforts in alignment with ADA Title II requirements and WCAG 2.1 Level AA standards, while establishing sustainable web governance processes and change management practices to support long-term website maintenance. This position is ideal for a proactive project lead with experience delivering complex website modernization initiatives, particularly within government or public-sector environments. Strong stakeholder management, vendor coordination, organizational skills, and the ability to drive projects to completion are essential.

Key Responsibilities

1. Website Redevelopment and Project Execution

Serve as the primary day-to-day execution lead for the Drupal-based website redesign and redevelopment project in collaboration with Tyler Technologies.

Drive content strategy, information architecture, and editorial direction in partnership with DOM program stakeholders and the Design/Control Board.

Lead content migration planning and execution, including content audits, coordination with content owners, and management of migration workflows.

Oversee quality assurance activities and coordinate user acceptance testing (UAT).

Manage pre-launch and post-launch readiness activities to support a successful website transition.

Track project progress, identify delivery risks, and help ensure project milestones are achieved.

2. ADA Title II and Web Accessibility Compliance

Lead website accessibility compliance efforts to ensure deliverables meet ADA Title II requirements and a minimum of WCAG 2.1 Level AA standards.

Collaborate with DOM Legal and Compliance stakeholders to address accessibility requirements throughout the redevelopment lifecycle.

Coordinate accessibility testing and remediation activities with Tyler Technologies, Smartsheet resources, and internal DOM teams.

Maintain documentation of accessibility compliance activities and provide progress updates to project leadership.

3. Web Governance and Change Management

Design and implement a sustainable web governance framework for DOM, including content submission workflows, approval processes, and ongoing website maintenance responsibilities.

Establish clear roles, responsibilities, and procedures for post-launch website governance.

Develop standard operating procedures (SOPs), training materials, and process documentation.

Coordinate with iTech resources on the technical components of the website change management system.

Lead change management activities to support staff adoption of new website processes, workflows, and tools.

4. Stakeholder Engagement and Content Coordination

Collaborate with DOM leadership, program-area representatives, and subject matter experts to gather requirements, review content, and obtain timely approvals.

Work alongside the DOM Project Manager to coordinate stakeholder activities and maintain project momentum.

Translate business and program-area requirements into actionable direction for the Tyler Technologies implementation team.

Facilitate working sessions, content workshops, review meetings, and cross-functional discussions.

Promote effective communication and accountability across stakeholders throughout the project lifecycle.

5. Project Reporting and Communication

Prepare weekly written status reports for the DOM Project Manager, executive sponsors, and Design/Control Board, as requested.

Maintain project documentation, decision logs, content inventories, and related project records in coordination with the DOM Project Manager.

Identify and communicate project risks, issues, dependencies, and blockers in a timely manner.

Collaborate with project leadership and stakeholders to resolve issues and support successful delivery.

Required Skills and Qualifications

Proven experience leading or playing a significant execution role in large-scale website redesign or redevelopment projects involving 100 or more pages and multiple stakeholder groups.

Experience managing multiple phases of the website development lifecycle, from initial planning through production launch.

Experience leading or supporting public-sector or government website redesign projects involving substantial content libraries.

Demonstrated ability to work directly with external technology vendors and professional services firms to drive project delivery.

Hands‑on experience with website implementation, redevelopment, content migration, or related modernization initiatives.

Working knowledge of ADA Title II requirements and WCAG accessibility standards as they apply to website content and design.

Experience developing or implementing web governance frameworks, content management workflows, approval processes, or digital change management initiatives.

Strong stakeholder engagement, meeting facilitation, written communication, and organizational skills.

Ability to manage competing priorities, coordinate cross‑functional activities, and maintain project momentum in a complex organizational environment.

Preferred Qualifications

Experience supporting Medicaid agencies, state health departments, healthcare organizations, or human services programs.

Experience with state government digital modernization or digital transformation initiatives.

Familiarity with Smartsheet forms, workflows, or automation.

Experience coordinating enterprise‑level content migration projects.

Experience working across multiple departments, business units, or government agencies.

Familiarity with Tyler Technologies web products or comparable content management platforms.

Experience leading government website redesign initiatives involving 200 or more pages.

Relevant certifications, such as: Certified Professional in Accessibility Core Competencies (CPACC) Web Accessibility Specialist (WAS) Project Management Professional (PMP) PMI Agile Certified Practitioner (PMI-ACP) Certified ScrumMaster (CSM) Certified Business Analysis Professional (CBAP)