Web Specialist

OU Health; New York (NY); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

PTO

401(k)

Medical and dental plans

Job summary

OU Health is seeking a Web Specialist in New York to hands-on develop, maintain, and optimize our web and martech stack. You will serve as the primary web developer and systems integrator, ensuring CMS, CRM, and marketing automation work together to drive digital growth.

You’ll collaborate with Brand and Growth Marketing to deliver measurable improvements in patient acquisition and engagement, while staying current on healthcare martech trends and best practices.

Qualifications

• Bachelor’s Degree required.
• Level II requires 3+ years managing websites or martech integrations.
• Level III requires 5+ years in web development and martech integration.
• Healthcare or regulated industry experience preferred.

Responsibilities

• Build, manage, and optimize the OUHealth.com CMS (AEM, Drupal, Sitecore, or equivalent).
• Configure and maintain integrations between web platforms, Salesforce, and marketing automation systems.
• Develop and manage data connections for analytics, conversion tracking, and dashboards.
• Support SEO, GEO and schema optimization, site speed, accessibility compliance.
• Troubleshoot web ecosystem issues across platforms.
• Implement A/B testing and personalization features.
• Collaborate with content and UX teams to translate marketing goals into web solutions.
• Manage technical documentation, release notes, and version control.
• Stay current on emerging healthcare martech and digital experience trends.

Skills

HTML/CSS/JS

PHP

SQL

Analytics

Data-driven

CRM integration

Marketing automation APIs

Web personalization

Team collaboration

Education

Bachelor's Degree

Tools

Drupal

AEM

Salesforce Marketing Cloud

Job description

Position Title:

Web Specialist

Department:

Brand and Growth Marketing

Job Description:

New to OU Health? Ask your recruiter about our competitive wages and total rewards package!

General Description:

The Web Specialist of Patient Acquisition Strategy is a hands‑on technical expert responsible for developing, maintaining, and optimizing OU Health’s web and marketing technology infrastructure. This role supports the Mgr Patient Acquisition & Consumer Engagement in building a seamless digital ecosystem that powers patient acquisition, engagement, and conversion.

As part of the insourced web team, the Strategist will serve as OU Health’s primary developer and martech integrator, ensuring all systems—from CMS to CRM—work together to support measurable digital growth.

Essential Responsibilities:

Responsibilities listed in this section are core to the position. Inability to perform these responsibilities, with or without an accommodation, may result in disqualification from the position.

• Build, manage, and optimize the OUHealth.com CMS (AEM, Drupal, Sitecore, or equivalent), including templates, components, and integrations.
• Configure and maintain integrations between web platforms, Salesforce, and marketing automation systems.
• Develop and manage data connections for analytics, conversion tracking, and performance dashboards.
• Support SEO, GEO and schema optimization, site speed improvements, and accessibility compliance.
• Troubleshoot and resolve technical issues across the web ecosystem.
• Implement A/B testing and personalization features to enhance digital performance.
• Collaborate with content and UX teams to translate marketing goals into functional web solutions.
• Manage technical documentation, release notes, and version control for all web and martech assets.
• Stay current on emerging tools and trends in healthcare martech and digital experience platforms.

General Responsibilities:

• Performs other duties as assigned.

Minimum Qualifications for Level I:

Education Requirements: Bachelor’s Degree required.

Experience Requirements: No experience required.

License/Certification/Registration Requirements: None required.

Minimum Qualifications for Level II:

Education: Bachelor’s Degree required

Experience: At least 3 years of experience managing websites or martech integrations in a complex organization required.

License/Certification/Registration Requirements: None required.

Minimum Qualifications for Level III:

Education Requirements: Bachelor’s Degree required.

Experience Requirements: At least 5 years of experience in web development and martech integration required. Minimum of 3 years of experience in a complex organization, preferably in healthcare or a comparable regulated industry required. Demonstrated experience independently architecting enterprise CMS solutions and leading complex martech integrations required.

License/Certification/Registration Requirements: None required.

Knowledge, Skills and Abilities:

• Advanced proficiency in front-end and back-end web development (HTML, CSS, JavaScript, PHP, SQL).
• Experience with CMS configuration and deployment (Drupal, AEM, or similar).
• Familiarity with Salesforce Marketing Cloud, CRM integration, and marketing automation APIs.
• Experience with website personalization.
• Working knowledge of Google Analytics 4, Google Tag Manager, and conversion tracking tools.
• Advanced analytical mindset with ability to translate data into actionable insights.
• Collaborative team orientation and problem‑solving skills in a fast‑paced environment.

OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.