Web Order Entry & Customer Support Specialist

Kerusso Activewear, Inc.; Berryville (AR); On-site; USD 32,000 - 40,000; Full time

Job summary

Kerusso Activewear, Inc. seeks a detail-oriented candidate in Berryville, AR to organize, enter and verify online orders into the company database.

You will handle orders from Shopify, QVC, Walmart.com, Faire, and similar platforms, ensuring they are processed and delivered to shipping promptly. You will also resolve customer service issues related to web orders and process returns and refunds in a timely manner, while adhering to company policies and ethics.

Qualifications

• Responsibilities include accurate order entry and verification of online orders into the company database.
• Customer service resolution for web orders and related issues.

Responsibilities

• Organize, enter and verify all online web-based orders into the company database.
• Process web orders from Shopify, QVC, Walmart.com, Faire, etc., and deliver to the shipping department.
• Resolve web order customer service issues.
• Process web returns and associated customer refunds.
• Follow company policies and complete duties daily as assigned.

Job description

Kerusso Activewear, Inc. seeks a detail-oriented candidate in Berryville, AR to organize, enter and verify online orders into the company database.

You will handle orders from Shopify, QVC, Walmart.com, Faire, and similar platforms, ensuring they are processed and delivered to shipping promptly. You will also resolve customer service issues related to web orders and process returns and refunds in a timely manner, while adhering to company policies and ethics.