Web Content & QA Assistant – In-Office, Part-Time

Goodwill Industries of West Michigan, Inc.; Muskegon (MI); On-site; USD 17,000 - 22,000; Part time

Job summary

Goodwill Industries of West Michigan, Inc. in Muskegon County is seeking a detail-oriented Website Content and Quality Assurance assistant to help migrate and review content for a new county website.

The role focuses on ensuring information is accurately represented, organized, and accessible within the new CMS, while applying SEO and WCAG best practices for a better resident experience. This position is in-office with a fixed schedule, typically 12–16 hours per week, and requires collaboration

Qualifications

• Excellent attention to detail.
• Strong written communication, proofreading, and editing skills.
• Ability to work independently and manage assigned tasks.
• Organizational and analytical skills.
• Ability to compare large amounts of information and identify discrepancies.
• Willingness and ability to learn new web content systems quickly.
• Basic understanding of websites and web navigation principles.
• Comfortable receiving feedback and incorporating revisions.

Responsibilities

• Compare the County's existing website with the new website to ensure all required information, resources, and services are appropriately represented.
• Identify missing content, broken user journeys, and opportunities for improvement.
• Edit and organize web content based on existing content, source materials, and project notes.
• Complete and refine partially built pages as directed.
• Learn and effectively utilize the CMS (training provided).
• Review content for grammar, spelling, readability, consistency, and accuracy.
• Evaluate website content from the perspective of residents, visitors, and other end users.
• Apply SEO best practices to page structure, headings, and content organization.
• Help identify and address accessibility concerns using WCAG-based best practices.
• Participate in regular planning and review meetings with the Web Developer.

Skills

Attention to detail

Proofreading

Editing

Independent work

Organizational skills

Analytical skills

Learn new CMS

Web navigation basics

Feedback receptiveness

Tools

dotCMS

Job description

Goodwill Industries of West Michigan, Inc. in Muskegon County is seeking a detail-oriented Website Content and Quality Assurance assistant to help migrate and review content for a new county website.

The role focuses on ensuring information is accurately represented, organized, and accessible within the new CMS, while applying SEO and WCAG best practices for a better resident experience. This position is in-office with a fixed schedule, typically 12–16 hours per week, and requires collaboration