Website Content & QA Assistant (Part-Time, In-Office)

Goodwill-Industries-of-West-Michigan,-Inc; Muskegon (MI); On-site; USD 20,664 - 34,440; Part time

Job summary

Goodwill Industries of West Michigan, Inc. is seeking a detail-oriented Website Content and Quality Assurance Assistant to help migrate and review content for a new county website, in-office in Muskegon, MI.

The role focuses on evaluating existing content, identifying gaps, improving quality, and applying SEO and WCAG accessibility best practices, while learning and using the CMS under guidance. 12–16 hours weekly, temporary/open-ended.

Qualifications

• Excellent attention to detail.
• Strong written communication, proofreading, and editing skills.
• Ability to work independently and manage assigned tasks.
• Organizational and analytical skills.
• Ability to compare large amounts of information and identify discrepancies.
• Willingness and ability to learn new web content systems quickly.
• Basic understanding of websites and web navigation principles.
• Comfortable receiving feedback and incorporating revisions.
• Not a data-entry position; able to evaluate content and identify gaps.

Responsibilities

• Compare the County's existing website with the new website to ensure all required information, resources, and services are appropriately represented.
• Identify missing content, broken user journeys, and opportunities for improvement.
• Edit and organize web content based on existing content, source materials, and project notes.
• Complete and refine partially built pages as directed.
• Learn and effectively utilize the CMS (training provided).
• Review content for grammar, spelling, readability, consistency, and accuracy.
• Evaluate website content from the perspective of residents, visitors, and other end users.
• Apply SEO best practices to page structure, headings, and content organization.
• Help identify and address accessibility concerns using WCAG-based best practices.
• Participate in regular planning and review meetings with the Web Developer.

Tools

CMS

Job description

Goodwill Industries of West Michigan, Inc. is seeking a detail-oriented Website Content and Quality Assurance Assistant to help migrate and review content for a new county website, in-office in Muskegon, MI.

The role focuses on evaluating existing content, identifying gaps, improving quality, and applying SEO and WCAG accessibility best practices, while learning and using the CMS under guidance. 12–16 hours weekly, temporary/open-ended.